How to recover a SharePoint site that was permanently deleted

AKD-9210 0 Reputation points
2026-10-02T13:25:41.65+00:00

Need to recover the SharePoint site that permanently deleted a day ago and, most importantly, the files and documents that were stored in its document libraries.

Microsoft 365 and Office | SharePoint | For business | Other
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  1. Helen Luu 3,300 Reputation points Independent Advisor
    2026-10-02T14:07:53.48+00:00

    Hello @AKD-9210

    If your SharePoint site is permanently deleted, please contact Microsoft Support immediately, as SharePoint Online retains backups of all content for 14 additional days beyond deletion and currently a week have already passed. You would need to back up all recent updates in your SharePoint and OneDrive as this action will restore the site collection to the specific time. within 14 days.  

    Please note that a site restoration will return the entire site collection to a previous point in time. Because of this, any recent changes made after the selected restore point will be affected. For more information about available recovery options, please refer to: How to recover missing, deleted or corrupted items in SharePoint and OneDrive for work or school   

    To submit a new service request to Microsoft Support, you can follow the instruction in this: Get support - Microsoft 365 admin | Microsoft Learn

    If you do not have permission to create a support request, please reach out to your Microsoft 365 administrator or IT department and ask them to open a support ticket on your behalf. Given the time-sensitive nature of data recovery and site restoration, I recommend contacting them as soon as possible.

    For any further concern, please feel free to let me know.

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