Laptop auto booting back up after shut down

Laj Dalber 0 Reputation points
2026-10-01T19:58:44.5166667+00:00

Hello,

Since I've installed a security patch update on windows 11 somewhere around middle of September (maybe a bit later) my laptop has been booting instantly back up after I shut it down. After booting back up it says that something is wrong with my PIN and I have to set a new one, after which I have to restart the laptop myself for it to get back to normal. I've been shutting off my laptop till now by using the power button, but I don't feel like it's the smartest thing to do in long term.

I've tried fixing the issue or at least addressing it with ChatGpt, but whatever logs we opened and checked it only marked me ordering the system to shut off, nothing about it automatically restarting.

Windows for home | Windows 11 | Sleep and Power on, off
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  1. Lester Bernard Reyes 85,595 Reputation points Independent Advisor
    2026-10-01T21:34:04.9033333+00:00

    Hi, I'm Bernard. I'm happy to help!

    To confirm, can you still access the logs on the PC, or not at all? Can you please check the System logs on the PC so I can further examine the root cause of the issue?

     

    To share the System logs, please follow the steps in the link below:

     

    Press the Windows key + X, then select "Event Viewer"

    Click the drop-down of "Windows logs"

    Right-click System > click Filter Current logs > Check: Critical, Warning, and Error > Hit OK

    On the right pane, click "Save Filtered Log File As..."

    Save the System logs file to your desktop and share it by following the steps from the link:

    https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

     

    Note: You can also use your preferred cloud storage to upload and share the logs.

    Was this answer helpful?


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