HELP WITH THIS CHATT

Annabelle Rodriguez 0 Reputation points
2026-09-30T23:02:58.45+00:00

so bacically i am trying to have a chat with my friend but itsays admin hasint approved and then i scrolled down and clicked learn more right cuz i wanted to ask adminastration to approve it and it sent me hear sooooo like HELP

Microsoft Teams | Microsoft Teams for education | Chats | Search messages and conversations

1 answer

Sort by: Oldest
Most helpful Newest Oldest
  1. Jade Ng 15,860 Reputation points Microsoft External Staff Moderator
    2026-10-01T00:11:42.7+00:00

    Dear Annabelle Rodriguez,

    I understand that you're seeing an admin approval message. For better assist, kindly let me know some information:

    1. Could you please take a screenshot of the exact message you're seeing and share it with me?
    2. Also, are you trying to use a third-party app in Microsoft Teams that requires administrator approval?
    3. Additionally, could you confirm whether your friend attends the same school as you or a different school?

    If you are unable to initiate or participate in chats on Microsoft Teams for Education, try updating the app. You can also try these chat troubleshooting tips to get your conversations up and running again.

    If the solutions above don't work, your IT administrator may have enabled chat safety settings for your classroom. Please reach out to your IT Administrator if you have questions about your assigned role or to find out if chat has been turned off for your institution. If chat has been turned off, you can still communicate with educators and students in channel conversations.

    If you’re unsure who the Global Admin is within your organization, you can find guidance on locating them here: How do I find my Microsoft 365 admin? - Microsoft Support

    For more reference, please refer to:

    Greatly appreciate for your patience and understanding. Looking forward to your update.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.