Not a question: Reporting an issue with outlook

Junaid Azhar Shaikh 0 Reputation points
2026-09-28T19:01:52.7266667+00:00

Hello,

Outlook's suggestion needs improvement. As you can see in the screenshot, it suggests attaching a document just by detecting the word rather than understanding the context.

outlook_issue

Thanks,

$~JAS_

Outlook | Web | Outlook.com | Settings
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  1. AI answer

    2026-09-28T19:02:06.04+00:00

    That behavior matches Outlook’s intelligent suggestion behavior. In Outlook on the web and Outlook.com, Outlook can detect content in a message and show suggestions such as Attach a file. That suggestion can appear when Outlook thinks a file may be relevant to the conversation, and selecting it creates a draft with the chosen attachment.

    If the suggestion is not helpful, it can be turned off:

    New Outlook on the web

    1. Select Settings > Mail > Smart suggestions.
    2. Clear Show suggested replies.
    3. Select Save.

    Classic Outlook on the web

    1. Select Settings > Mail > Suggested replies.
    2. Clear Show suggested replies.
    3. Select Save.

    If the goal is to report this as product feedback, the documented feedback channel is Provide feedback.


    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
    2026-09-28T20:55:07.4066667+00:00

    To send feedback to Microsoft, use the feedback facility in Outlook (Help > Feedback) and/or the feedback portal at https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472 .

    Microsoft developers do not follow the Q&A forums, I'm afraid.

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