how do I get rid of Microsoft entra pop up

If the pop-up is appearing in Microsoft Edge, it is usually a browser pop-up or notification rather than a Microsoft Entra prompt. Use these steps:

1. Turn on Edge pop-up blocking:
   • Open Microsoft Edge.
   • Go to Settings > Cookies and site permissions > Pop-ups and redirects.
   • Make sure Block (recommended) is turned on.
2. If pop-ups still appear, check these common causes:
   • Update Edge from Settings > About Microsoft Edge.
   • Turn off extensions temporarily from Settings and more > Extensions > Manage extensions.
   • Disable them all, then re-enable one at a time to find the cause.
   • Block third-party cookies in Settings > Cookies and site permissions > Manage and delete cookies and site data > Block third-party cookies.
   • Clear the browser cache.
3. If Edge becomes stuck on the pop-up:
   • Right-click Start and select Task Manager.
   • Select Processes.
   • Under Apps, right-click Microsoft Edge and select End task.
   • Reopen Edge.
4. If the pop-up looks suspicious or claims the device is infected:
   • Scan the device for malware with Windows Security.
5. If the issue is actually a Windows work or school account registration prompt and the device is Microsoft Entra registered:
   • Go to Settings > Accounts > Access work or school.
   • Select the work account and choose Disconnect.

Note: disconnecting a work or school account can remove single sign-on state and may unenroll the device from management.

• Use a screen reader to block pop-ups in Microsoft Edge
• Use a screen reader to block pop-ups in Microsoft Edge
• How to close a pop-up window if Microsoft Edge isn't responding
• Microsoft Entra device management FAQ