Outlook | Outlook for mobile | Outlook for iOS | For education
Using Outlook for iOS in educational settings for communication and organization
What error message does it show you?
School login
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Jamal Williams
0
Reputation points
Hello I have been trying to sign into my school account on the Outlook app and it is not allowing me to do so.
Outlook | Outlook for mobile | Outlook for iOS | For education
2 answers
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EmilyS_726 30,260 Reputation points Volunteer Moderator2026-09-22T18:55:09.8766667+00:00 -
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Ryan-N 16,095 Reputation points Microsoft External Staff Moderator2026-09-22T15:40:30.45+00:00 Hi Jamal,
Welcome to the Microsoft Q&A forum.
Based on the information I found, Microsoft is currently aware of and investigating an issue affecting Outlook for iOS, where the app may become unresponsive or fail to launch.
You can refer to the following documentation for more information:
Outlook for iOS may become unresponsive or crash on launch | Microsoft Support
According to the documentation, the temporary workaround currently recommended by Microsoft is to update your device to the latest available version of iOS.
If the issue persists after updating iOS, please let me know. I will continue to assist you.
I hope this information is helpful.
If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.
I look forward to continuing the conversation.
If the answer is helpful, please click "Yes" and kindly upvote it.
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