Cannot get the Windows Insider builds

Hello Lufi,

Sorry to hear you are having issues with Optional Diagnostics. First try deleting the entire WindowsSelfHost Key. It will be rebuilt after a reboot:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost

As for the registry entries, there are technically two different locations depending on how the settings are applied.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection is the location the AllowTelemetry value is set if it is configured by policy (i.e., InTune, ConfigMgr, Group Policy, etc.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection is the location the AllowTelemetry value is set when you make a change via the UI

The first will have precedence over the second. If you have no entry in the first location (which consumer devices shouldn't), it means your device does not have a policy applied to that device for that setting from a management tool.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection

If you do not have such a Registry key, then just create it. You might have to clear out the values for the first key above.

There you need to create a new a 32-bit DWORD value named AllowTelemetry and set it to one of the following values.

0 - Security Diagnostic Data Off

1 - Basic Required Diagnostic Data

2 - Enhanced (Value Removed)

3 - Full Optional Diagnostic Data

Regards,

Hi Lufi Garrido,

I’d approach this by first identifying what is applying the restriction, since the “managed by your organization” message can also appear on a personal PC when a local policy or privacy utility has changed the diagnostic-data setting.

Could you please check the following?

• Open Settings > Accounts > Access work or school and let us know whether any account or management connection is listed there. If you find an account you no longer use, select it and choose Disconnect, then restart the PC.
• Press Windows key + R, enter gpedit.msc, and open: Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds. Check whether Allow Diagnostic Data or Configure diagnostic data opt-in settings user interface shows Enabled or Disabled instead of Not Configured. Please let me know what you find before changing anything.
• Consider whether you have recently used a privacy, debloating, telemetry-blocking, antivirus, or system-tuning tool. These applications can apply a local policy even when the device is not connected to an organization.

Also, please share the full Windows edition, version, and OS build shown after pressing Windows key + R and entering winver. Make sure the screenshot does not include your product key, email address, or device ID.

Windows Insider builds require Send optional diagnostic data to remain enabled. Once the policy or management connection responsible for the restriction has been identified and removed, restart the device, return to Settings > Privacy & security > Diagnostics & feedback, and try enabling the option again. You can then check Settings > Windows Update for a new Insider build.

I would avoid deleting broad Registry branches at this stage. It is safer to identify the specific policy first, especially since the device is already enrolled in the Beta Channel.

For more information, please visit official references:

• Choosing your Windows Insider data settings
• Diagnostics, feedback, and privacy in Windows
• Configure Windows diagnostic data policies

Thank you so much for your understanding.   

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