Microsoft Lists/Sharepoint lists Copy paste not working in "Edit in grid"

Mower, Sean 20 Reputation points
2026-09-21T14:01:40.7+00:00

A Windows update a few weeks ago caused several issues across our workstations. While IT resolved the primary problems, we've continued to experience a significant issue with Microsoft Lists and SharePoint Lists.

We use a Microsoft Lists-based CSV generator for our LMS that requires frequent data entry. Since the update, copy-and-paste functionality in Edit in Grid View has become extremely unreliable. Pasting names, email addresses, or other data only works intermittently, and values often disappear when moving to another field.

We've verified that copy-and-paste works normally in all other applications, cleared clipboard history, and even created new lists, but the issue persists across all Lists. This has effectively broken a critical tool that we use daily to onboard multiple users.

Please advise if this is a known issue or if there is an update or workaround available. At its current state, Microsoft Lists is extremely difficult to use for bulk data entry.

Microsoft 365 and Office | SharePoint | For business | Other

Answer accepted by question author
Heimerdinger 630 Reputation points Independent Advisor
2026-09-21T14:42:23.8866667+00:00

Hi @Mower, Sean,

Thank you for providing these details. Based on the troubleshooting you've already completed and the fact that the issue appears to affect multiple Microsoft Lists and SharePoint Lists after a Windows update, this may require deeper investigation by Microsoft.

To resolve this issue, Microsoft's support team will need to be engaged. A technical support engineer can conduct a remote session to investigate the situation, verify backend configurations, and run any required synchronization tools. Since this case will likely involve collecting and analyzing logs, I recommend raising a support ticket to ensure a smoother and more efficient resolution process.

The Global Administrator for your Microsoft 365 tenant should create a service request with Microsoft Support to obtain advanced technical assistance and diagnostics. For detailed instructions on how to contact support, please refer to:

If you're unsure who the Global Administrator is within your organization, you can find guidance here:

I would also like to clarify that this is a user-to-user support forum, and I am not a Microsoft support engineer. Forum participants do not have access to backend systems and cannot directly investigate service-side issues, perform escalations, or review diagnostic logs. I can only provide guidance and best-practice recommendations based on the information available.

I hope this information helps, and please let us know if there are any updates from Microsoft Support after the investigation.

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