Why can't I redeem my bing points for an amazon gift card

David Brune 0 Reputation points
2026-09-20T16:46:07.8533333+00:00

I just tried to redeem my bing points for an amazon gift card, but it says it's not available in my region. I live in Missouri in the United States, so what's up?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Onyx Is here 4,850 Reputation points Independent Advisor
    2026-09-20T17:20:41.1266667+00:00

    Sorry to hear you're having trouble.

    However, I'm afraid that no one here can help with Rewards issues. Your best bet here would be to fill out the form located here https://rewards.bing.com/support and then keep an eye on your email including the junk/spam folder for a reply from the Rewards Support Team.

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  2. David Brune 0 Reputation points
    2026-09-20T16:48:08.62+00:00

    I am not using a VPN. I've tried with Firefox and Edge and get the same message each time I try.

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  3. AI answer

    2026-09-20T16:46:19.6333333+00:00

    Common causes for that message are:

    1. The reward must be redeemed in the same region where the Microsoft Rewards account was signed up.
    2. A VPN or proxy may be making the connection appear to come from another region.
    3. Redemption can fail if the account appears to be redeeming in multiple regions.
    4. Some gift cards are not always available, and offers vary by country.

    Since the account is in Missouri, first check these items:

    1. Sign in to the Microsoft Rewards dashboard and confirm the account region matches the United States.
    2. Make sure no VPN, proxy, or location-masking service is enabled.
    3. Try redeeming again in an InPrivate/incognito window or a different browser.
    4. Check the Redeem page to see whether the Amazon gift card is currently available for that account.
    5. If the order was canceled or still shows a region restriction, check Order history under the Rewards page.

    If the account is in the correct region, no VPN is being used, and the issue continues, contact Microsoft Rewards Support for account review.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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