Can Message Recall be enabled for specific users only

Vinay Shivakoti 0 Reputation points
2026-09-20T08:11:33.93+00:00

Hi Microsoft Community,

We have disabled Cloud-based Message Recall for our tenant from Exchange Admin Center → Settings → Mail flow → Message Recall.

Our requirement is to keep Message Recall disabled for all users, but enable it only for a few selected users or a specific group.

Is it possible to achieve this using Exchange Online PowerShell, Exchange policies, or any other supported method?

If yes, could you please share the steps/PowerShell commands to configure it for specific users or a group?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

0 comments
Answer accepted by question author
Roebe Ta 1,120 Reputation points Independent Advisor
2026-09-20T08:38:14.6+00:00

Hello @Vinay Shivakoti,

Based on Microsoft's documentation, Cloud-based Message Recall is configured at the organization (tenant) level and not at the user or group level. The setting available in the Exchange Admin Center under Settings > Mail flow > Message Recall is a tenant-wide control, and the documented PowerShell parameters are managed through Set-OrganizationConfig, which also applies organization-wide.

After reviewing the currently available documentation and configuration options, I have not found any supported method to enable Cloud-based Message Recall for only selected users or specific groups. This includes Exchange Online PowerShell, Exchange policies, mailbox-level settings, or other supported administrative controls.

If granular control of Message Recall would be beneficial for your organization, I recommend submitting feedback to Microsoft through the Exchange Feedback Portal.

Customer feedback is one of the primary factors Microsoft uses when evaluating future feature enhancements and administrative controls. A per-user or per-group configuration option would allow organizations to balance functionality and governance requirements more effectively, especially in environments where only a limited set of users require Message Recall capabilities.

Thank you for considering this feedback, and I appreciate your efforts in continuously improving the product experience.

Kind Regards.

Was this answer helpful?

1 person found this answer helpful.
0 comments
Answer accepted by question author

AI answer

2026-09-20T08:11:47.4433333+00:00

No. Cloud-based Message Recall is controlled at the organization level, not per-user or per-group.

Supported controls are limited to these organization-wide settings:

  1. Enable or disable the new cloud recall feature.
  2. Choose whether recall can apply to messages that were already read.

Exchange Online PowerShell uses Set-OrganizationConfig, which configures organization settings. The documented recall-related parameters are organization-scoped, including:

  • -MessageRecallEnabled
  • -RecallReadMessagesEnabled
  • -MessageRecallMaxRecallableAge

Example:

Set-OrganizationConfig -MessageRecallEnabled $true -RecallReadMessagesEnabled $true

Or to keep it disabled tenant-wide:

Set-OrganizationConfig -MessageRecallEnabled $false

There is no supported method in the provided documentation to enable Cloud-based Message Recall only for selected users or a specific group by using Exchange Online PowerShell, Exchange policies, or another supported per-user setting.

Also note:

  • Changes take about an hour to take effect.
  • Disabling the new recall experience reverts the organization to the old recall experience.
  • Recall works only within the same organization; it does not work across organizations or over the internet.

References:

AI-generated content may be incorrect. Read our transparency notes for more information.

Was this answer helpful?

1 person found this answer helpful.

0 additional answers

Sort by: Oldest
Most helpful Newest Oldest

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.