A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Entra tenant locked out by Conditional Access policy
My Microsoft Entra tenant is currently locked out because I accidentally created a Conditional Access policy that blocks access.
The situation is:
-The Conditional Access policy targets the tenant's only Global Administrator account.
-The policy uses Block access and targets all resources.
-The Global Administrator account is now unable to access the Microsoft Entra admin center.
-There are no other Global Administrators in this tenant.
-I have another Microsoft account that I can access, but it does not have sufficient permissions in the affected tenant to modify Conditional Access.
-This is a lab/learning tenant.
I need assistance with tenant recovery / disabling the blocking Conditional Access policy so that I can regain access to the existing Global Administrator account.
Could a Microsoft support employee advise on the correct tenant recovery, Data Protection process for this situation?
Thank you.