Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi @Matt Jones
Office Home and Student 2013 is a one-time purchase rather than a subscription. Before transferring it, uninstall it from the original computer if the license terms allow the move.
Since the download succeeds but installation fails, please first remove any Microsoft 365 trial or other Office installation from the new computer, restart it, and reinstall Office from Services & subscriptions.
Please provide the exact installation error code or message, your Windows version, and whether this Office copy was bought separately or supplied with the old computer. These details will determine whether this is an installation conflict or a licensing issue.
Also, Office 2013 reached end of support on April 11, 2023 and no longer receives security updates.
Thank you for your time and please feel free to give me an update