how to disable microsoft constant prompt to keep access to your account

karingK-0370 45 Reputation points
2026-09-19T18:05:40.39+00:00

For some reason recently, there is an ongoing, constant prompt to "Keep access to your account with a recovery method". I have a recovery method. How can I disable this annoying prompt? Thank you.

Outlook | Windows | Classic Outlook for Windows | For home
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  1. Hendrix-V 19,035 Reputation points Microsoft External Staff Moderator
    2026-09-20T00:34:46.7266667+00:00

    Hi karingK-0370,

    If you already have a recovery email or phone number configured, the message may be appearing because Microsoft is requesting that your account security information be reviewed or reconfirmed.

    As a quick check, you can:

    1. Sign in to your Microsoft account > Security settings.
    2. Verify that all recovery methods (email address and/or phone number) are present, correct, and verified.
    3. Remove any outdated recovery information and save the changes.
    4. Sign out of your Microsoft account, then sign back in and monitor whether the prompt continues.

    If the notification still appears after confirming your recovery methods, you may wish to contact Microsoft Support for further account-specific investigation, as account security reminders can be influenced by factors that are not visible through Outlook settings alone.

    Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.

    Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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