facing difficulty signing in ms word

VIKRAM JAIN 0 Reputation points
2026-09-19T10:09:54.6066667+00:00

i just update windows 11 from 10 and now i can't signing in ms word using my outlook id. also my subscription is not showing when i login in my acccount

Microsoft 365 and Office | Microsoft Forms | For home
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  1. SD - IA 179.4K Reputation points Independent Advisor
    2026-09-19T12:52:31.1333333+00:00

    Hi Vikram,

    I will walk through a few steps with you. Some of these are just to help figure out what is wrong, not to fix it right away. So if nothing changes after a step, that is normal. I will keep going until we solve it.

    Can you attach a screenshot of the error message while signing in using your Microsoft account?

    I look forward to hearing from you to get the results of the troubleshooting.

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