There are folders in SharePoint Online that cannot be accessed in Power Automate.

有村浩司 0 Reputation points
2026-09-19T08:43:28.6233333+00:00

In Power Automate, some users can see the "Shared Documents" folder in SharePoint Online, while others cannot, even within the same site environment. Why is this happening?

Microsoft 365 and Office | SharePoint | Development
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  1. Roebe Ta 1,120 Reputation points Independent Advisor
    2026-09-19T08:56:14.9233333+00:00

    Hello @有村浩司,

    Thank you for your question.

    Based on your description, this issue concerns how Power Automate interacts with SharePoint Online document libraries and user-specific access/visibility within the connector. The behavior you are seeing, where some users can access the Shared Documents library while others cannot, is related to Power Automate functionality rather than the core SharePoint Online service itself.

    To ensure that you receive the most accurate and specialized assistance, I recommend posting your question in the Microsoft Power Platform Community forum: https://community.powerplatform.com/

    This forum is dedicated to Power Automate, Power Apps, and related connector scenarios. It is actively monitored by Microsoft engineers, MVPs, and Power Platform specialists who are more familiar with connector behavior, permissions, security changes, and known platform-specific issues.

    The reason for this recommendation is that the Microsoft Q&A category where this question was posted primarily focuses on general Microsoft 365 and SharePoint topics, while troubleshooting connector-specific visibility issues in Power Automate is typically handled by the Power Platform community.

    I apologize for any inconvenience this redirection may cause. However, posting in the appropriate forum will give you the best chance of receiving timely and accurate guidance from experts in this area.

    Thank you for your understanding, and I hope your issue is resolved quickly.

    Best regards.

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