My Microsoft account .com does not have Talk to Copilot, Smart, or Vision features.

CARLOS ALEX VILCA BUSTINZA 0 Reputation points
2026-09-19T05:09:02.9966667+00:00

My Microsoft account [removed PII]@hotmail.com does not have Talk to Copilot, Smart, or Vision features. The same devices and browsers show these features immediately when I sign in with another Microsoft account. Please review the feature assignment for my account.

Microsoft Copilot | Windows Copilot | Copilot+ PC

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  1. BryceSor 5,500 Reputation points Volunteer Moderator
    2026-09-19T05:26:32.1433333+00:00

    Hi CARLOS ALEX VILCA BUSTINZA,

    It depends which MSA you are using, not all MSA have those features.

    CP;
    Copilot Smart and Vision are tied to your Microsoft Account (MSA) only if you have an active Microsoft 365 Personal, Family, or Premium subscription. If you sign in with a work account (Entra ID) instead, Vision works there too — but Smart is still tied to the subscription on the account you’re signed in with.

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