Please assist to restore sharepoint as We are unable to find it

Jessica YU 0 Reputation points
2026-09-18T02:40:54.8433333+00:00

Hi Please assist to restore sharepoint as We don't know why this link is removed.

User's image

Microsoft 365 and Office | SharePoint | For business | Windows

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Teddie Dang 1,270 Reputation points Independent Advisor
    2026-09-18T03:03:21.01+00:00

    Hi @Jessica YU

    This is just a user-to-user support forum, I cannot restore it directly from the link because that requires access to the tenant and appropriate SharePoint permissions.

    If this location was deleted or is no longer accessible, please first check the SharePoint Recycle Bin for the site.

    • Open the SharePoint site.
    • Go to Recycle bin or Site contents > Recycle bin.
    • Search for that files/ folders and any related files/folders.
    • If the item is found, select it and choose Restore.
    • If it is not in the first-stage Recycle Bin, check the Second-stage recycle bin. This may require SharePoint administrator/site collection administrator permissions.

    If the item cannot be found in either Recycle Bin, I recommend having a SharePoint/Microsoft 365 administrator investigate whether the document library or folder was deleted, renamed, moved, or otherwise changed.

    If you're unsure who your IT administrator is, please refer to How do I find my Microsoft 365 admin? - Microsoft Support 

    References:

    Was this answer helpful?

  2. AI answer

    2026-09-18T02:41:09.7433333+00:00

    A 404 FILE NOT FOUND error in SharePoint usually means the site or page was deleted, moved, or its URL changed.

    If administrative access is available, use this recovery path:

    1. Open Deleted sites in the SharePoint admin center.
    2. Find the deleted site.
    3. Select the site, then select Restore.

    Important details:

    • Deleted SharePoint sites are retained for 93 days. After 93 days, the site and its content are permanently deleted.
    • If the site URL was changed, SharePoint should create a redirect page.
    • A 404 can also occur if a redirect was removed.
    • If the missing content is a document library rather than the whole site, open the library and use Settings > Restore this library to roll the library back to an earlier point in time. This restores the library to the state before the selected activity. This can overwrite newer changes, so review the activity list carefully before restoring.

    If the missing link is for a site, restore the deleted site from Deleted sites. If the missing link is for files in a library, use Restore this library.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.