What do I need to do?

Melissa Alexander 0 Reputation points
2026-09-17T19:10:52.6766667+00:00

I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit. Why is this the only message I am getting from copilot?

Microsoft Copilot | Other
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  1. Emma1-N 12,625 Reputation points Microsoft External Staff Moderator
    2026-09-18T01:48:10.4233333+00:00

    Welcome Melissa Alexander,

    The message "I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit." can appear when Copilot is temporarily unable to process requests, either due to a temporary service issue or a problem with the current session. citeturn1search18turn1search19

    To help narrow this down, could you please let us know:

    • Are you using Copilot on the web browser, Windows app, or mobile app?
    • Are you signed in with a personal Microsoft account?
    • Does the same message appear for every prompt, including simple ones such as "Hello"?

    In the meantime, please try these quick checks:

    • Refresh the Copilot page or completely close and reopen the Copilot app.
    • Sign out of Copilot, then sign back in with your Microsoft account.
    • Try Copilot in a different browser or in an InPrivate/Incognito window.
    • Wait a short time and test again, as this message has been associated with temporary Copilot service issues reported by multiple users. citeturn1search17turn1search19

    If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".    

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