failed to upgrade windows 11 insider

Gary Or 0 Reputation points
2026-09-17T06:53:17.5133333+00:00

cannot upgrade the following , I retried couple of times already

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Windows Insider program | Windows Insider preview | Install, activate, and Windows update
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  1. Lychee-Ng 28,385 Reputation points Microsoft External Staff Moderator
    2026-09-17T11:24:56.86+00:00

    Hi Gary Or,

    Based on the screenshots, it seems like KB5129195 (26300.9457) is specifically failing with 0x80073712. Since the update files are said to be having issues, consider:

    1 - Manually download the update:

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    2 - Reinstallation repair (keeping files and apps)

    • Use built-in repair option 
      • Open Settings > System > Recovery > Fix problems using Windows Update 
      • Click Reinstall now > follow the onscreen instructions to reinstall Windows. 
    • If it's unavailable or doesn't resolve it, perform an Insider in-place upgrade 

    Disclaimer: Both Windows reinstallation and in-place upgrade will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend backing up important data first before making large system changes.

    If installation still fails even after a reinstallation, then the issue might lies in the update package itself. In that case, please report this to the engineering team by pressing Win + F to open Feedback Hub > Report a problem.

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