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we are facing issue in excel 2026, 2019 and 2021 copy 7 paste issue how to resolve
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Hello, facing this issue in Excel Office 2016 right after the latest updates, so I decided to uninstall Office 2016 and replace with office 2019 and the issue persists. As I moved to Office 2019 I cannot uninstall KB5002914 because office 2016 has been removed but the effects of KB5002914 are still there.
Issues are:
-CUT & PASTE of the cell(s): works
-Copy & Paste of the cell(s): DOES NOT work
-After selecting a cell for Copy and Paste, the borders of the cell keep on blinking and ESC no longer works
-Copy and paste of the content of a cell works
Please advice.
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Hi @Franco gobb
According to the Microsoft support article, the paste issue has been documented as affecting Excel 2024, 2021, 2019, and 2016. The article indicates that the issue is being investigated and will be updated when more information becomes available: Description of the security update for Excel 2016: September 08, 2026 (KB5002914)
Since uninstalling KB5002914 did not resolve the issue in your case, you may consider submitting feedback through Excel like I suggested and monitoring the support article for any further guidance or updates.
Please note that I am a fellow community member and do not have access to Microsoft’s internal investigation or update schedule. Thank you for your feedback and understanding.
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I am on MSOF 2024 LTSC Version: 16.0.17932, and I am experiencing all the above. I may add that pressing CTRL+D, it does not copy down. I've notice the only work around for me is to CTRL+C, then right click on the cell with the mosue and paste via Formula then it work. I've also notice that if you do CTRL+C, then press ESC right after, it cancels it out as it should, but if you do a CTRL+V after doing CTRL+C, it some how get glitch, cells remain in Dotted line (like waiting for cell to be paste) then its when pressing ESC wont work, you have to press CTRL+C then press ESC to clear that out.
The CTRL+X, CTRL+z, does not work for me.. Maybe because if the version I have.
this is very annoying since I do a lot of CTRL+D in my workbook.. :(
Hope this gets fixed soon...
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we just go to the root folder where excel.exe is located and paste the file of working excel.exe, from another pc.
In my case I had to do separate commands
cd "C:\Program Files\Common Files\Microsoft Shared\ClickToRun"
then run
./OfficeC2RClient.exe /update user updatetoversion=16.0.10417.20197
Looks like it's ok now
Thanks
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Workaround solution:
Discovered this bug on my Windows 11 Desktop running Microsoft Office LTSC Professional Plus 2021 this morning. After playing around with Excel Copy and Paste, I can confirm that:
Ctrl + Alt + V, then press V and hit Enter)Ctrl + Alt + V, press F for formulas, and hit Enter)Not an ideal solution, but works for what I need to do in Excel until they get it fixed.
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I’m experiencing the same issues described here. I recreated one of the affected worksheets from scratch, copying and pasting at every step, and the problem started occurring after applying conditional formatting to a cell.
Just to follow up -
Microsoft has released a corrective update.
For Excel 2016, KB5002665, released September 16, 2026, specifically fixes the known KB5002914 issue that caused certain paste operations to fail silently.
https://support.microsoft.com/en-us/servicing/office/hotfix/excel/5002665
One caveat: Microsoft says paste operations may still fail in workbooks containing conditional formatting. So this is a confirmed fix for the original issue, but not yet a complete resolution of every paste failure scenario.