we are facing issue in excel 2026, 2019 and 2021 copy 7 paste issue

Question

we are facing issue in excel 2026, 2019 and 2021 copy 7 paste issue

Saddiq Basha 25

we are facing issue in excel 2026, 2019 and 2021 copy 7 paste issue how to resolve

Franco gobb 10 Reputation points

2026-09-10T20:53:55.2333333+00:00

Hello, facing this issue in Excel Office 2016 right after the latest updates, so I decided to uninstall Office 2016 and replace with office 2019 and the issue persists. As I moved to Office 2019 I cannot uninstall KB5002914 because office 2016 has been removed but the effects of KB5002914 are still there.

Issues are:

-CUT & PASTE of the cell(s): works

-Copy & Paste of the cell(s): DOES NOT work

-After selecting a cell for Copy and Paste, the borders of the cell keep on blinking and ESC no longer works

-Copy and paste of the content of a cell works

Please advice.
JeseminQH 600 Reputation points Independent Advisor

2026-09-11T07:09:59.27+00:00

Hi @Franco gobb

According to the Microsoft support article, the paste issue has been documented as affecting Excel 2024, 2021, 2019, and 2016. The article indicates that the issue is being investigated and will be updated when more information becomes available: Description of the security update for Excel 2016: September 08, 2026 (KB5002914)

Since uninstalling KB5002914 did not resolve the issue in your case, you may consider submitting feedback through Excel like I suggested and monitoring the support article for any further guidance or updates.

Please note that I am a fellow community member and do not have access to Microsoft’s internal investigation or update schedule. Thank you for your feedback and understanding.
David Johnson 0 Reputation points

2026-09-12T15:45:39.3833333+00:00

I am on MSOF 2024 LTSC Version: 16.0.17932, and I am experiencing all the above. I may add that pressing CTRL+D, it does not copy down. I've notice the only work around for me is to CTRL+C, then right click on the cell with the mosue and paste via Formula then it work. I've also notice that if you do CTRL+C, then press ESC right after, it cancels it out as it should, but if you do a CTRL+V after doing CTRL+C, it some how get glitch, cells remain in Dotted line (like waiting for cell to be paste) then its when pressing ESC wont work, you have to press CTRL+C then press ESC to clear that out.

The CTRL+X, CTRL+z, does not work for me.. Maybe because if the version I have.

this is very annoying since I do a lot of CTRL+D in my workbook.. :(

Hope this gets fixed soon...
KristianneMari 0 Reputation points

2026-09-14T01:49:19.31+00:00

we just go to the root folder where excel.exe is located and paste the file of working excel.exe, from another pc.

9 answers

Your answer

Franco gobb 10 Reputation points

2026-09-10T20:53:55.2333333+00:00

Hello, facing this issue in Excel Office 2016 right after the latest updates, so I decided to uninstall Office 2016 and replace with office 2019 and the issue persists. As I moved to Office 2019 I cannot uninstall KB5002914 because office 2016 has been removed but the effects of KB5002914 are still there.

Issues are:

-CUT & PASTE of the cell(s): works

-Copy & Paste of the cell(s): DOES NOT work

-After selecting a cell for Copy and Paste, the borders of the cell keep on blinking and ESC no longer works

-Copy and paste of the content of a cell works

Please advice.
JeseminQH 600 Reputation points Independent Advisor

2026-09-11T07:09:59.27+00:00

Hi @Franco gobb

According to the Microsoft support article, the paste issue has been documented as affecting Excel 2024, 2021, 2019, and 2016. The article indicates that the issue is being investigated and will be updated when more information becomes available: Description of the security update for Excel 2016: September 08, 2026 (KB5002914)

Since uninstalling KB5002914 did not resolve the issue in your case, you may consider submitting feedback through Excel like I suggested and monitoring the support article for any further guidance or updates.

Please note that I am a fellow community member and do not have access to Microsoft’s internal investigation or update schedule. Thank you for your feedback and understanding.
David Johnson 0 Reputation points

2026-09-12T15:45:39.3833333+00:00

I am on MSOF 2024 LTSC Version: 16.0.17932, and I am experiencing all the above. I may add that pressing CTRL+D, it does not copy down. I've notice the only work around for me is to CTRL+C, then right click on the cell with the mosue and paste via Formula then it work. I've also notice that if you do CTRL+C, then press ESC right after, it cancels it out as it should, but if you do a CTRL+V after doing CTRL+C, it some how get glitch, cells remain in Dotted line (like waiting for cell to be paste) then its when pressing ESC wont work, you have to press CTRL+C then press ESC to clear that out.

The CTRL+X, CTRL+z, does not work for me.. Maybe because if the version I have.

this is very annoying since I do a lot of CTRL+D in my workbook.. :(

Hope this gets fixed soon...
KristianneMari 0 Reputation points

2026-09-14T01:49:19.31+00:00

we just go to the root folder where excel.exe is located and paste the file of working excel.exe, from another pc.

Answer 1

EmilyS_726 29,200 Volunteer Moderator

Just to follow up -

Microsoft has released a corrective update.

For Excel 2016, KB5002665, released September 16, 2026, specifically fixes the known KB5002914 issue that caused certain paste operations to fail silently.

https://support.microsoft.com/en-us/servicing/office/hotfix/excel/5002665

One caveat: Microsoft says paste operations may still fail in workbooks containing conditional formatting. So this is a confirmed fix for the original issue, but not yet a complete resolution of every paste failure scenario.

0 comments

Answer 2

Fernando Cardinale 0

I’m experiencing the same issues described here. I recreated one of the affected worksheets from scratch, copying and pasting at every step, and the problem started occurring after applying conditional formatting to a cell.

0 comments

Answer 3

Richard Wells 0

Workaround solution:

Discovered this bug on my Windows 11 Desktop running Microsoft Office LTSC Professional Plus 2021 this morning. After playing around with Excel Copy and Paste, I can confirm that:

Generic pasting within a cell works (Ctrl + C to copy and Ctrl + V)
Explicit numeric pasting ALSO works (Ctrl + Alt + V, then press V and hit Enter)
Explicit formula pasting ALSO works (Ctrl + Alt + V, press F for formulas, and hit Enter)

Not an ideal solution, but works for what I need to do in Excel until they get it fixed.

0 comments

Answer 4

Franco gobb 10

In my case I had to do separate commands

cd "C:\Program Files\Common Files\Microsoft Shared\ClickToRun"

then run

./OfficeC2RClient.exe /update user updatetoversion=16.0.10417.20197

Looks like it's ok now

Thanks

0 comments

Answer 5

EmilyS_726 29,200 Volunteer Moderator

This is a known issue due to a recent update. See article https://support.microsoft.com/en-us/servicing/office/hotfix/excel/5002914

For now, two options as workaround.

Please type cmd in the search on the taskbar. Don't press enter key yet. Instead, choose "run as administrator" to launch Command Prompt.

Then run this command (for Office 2016)

"C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-0012-0000-1000-0000000FF1CE}" "{27882596-A8ED-4382-9C71-6CD2DD19F732}" "1033" "0"

For 2019

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.10417.20197

For 2021

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.20326.20132

The command is to remove the latest update, which is causing this issue.

Or

Use Ctrl+X (cut), then use Ctrl+Z to re-add the data, then use Ctrl+V after that. this can be a workaround.

CHRISTIAN JONES 0 Reputation points

2026-09-12T05:35:40.87+00:00

Activating Windows + V helped
David Johnson 0 Reputation points

2026-09-12T15:48:21.82+00:00

what about for MSOF 2024 LTSC Version: 16.0.17932.20976 is there a way I can revert to previous version with CMD?
EmilyS_726 29,200 Reputation points Volunteer Moderator

2026-09-12T15:55:05.73+00:00
@David Johnson

For the 2024 LTSC version, try this

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.17932.20910
Kiška Tomáš 5 Reputation points

2026-09-14T06:03:26.53+00:00

for O2019 ver 16.0.10417.20208 fixed this on Sep 12
mohamed hakimy 0 Reputation points

2026-09-16T11:03:53.9633333+00:00

Dear Sir,

I copied

"C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-0012-0000-1000-0000000FF1CE}" "{27882596-A8ED-4382-9C71-6CD2DD19F732}" "1033" "0"

And pasted into command program its coming with program is not recognised, there is already c:\windows\system32> Do i have to type command after this ? Plz help . My office is 2016.