Azure AI Foundry model deployments blocked by error 715-123420

Question

Azure AI Foundry model deployments blocked by error 715-123420

ret2lib 0

I cannot deploy models to my Azure AI Foundry resource. Every deployment attempt fails with:

715-123420: Our system has detected this request as unusual activity for your account. If you are confident this is in error, please contact support.

Failed deployment attempts:

Time: 2026-08-04 00:46:07 UTC
Model: gpt-5.6-luna
Correlation ID: ff87a9cd-06d1-4937-a8c5-615631e0170d
Time: 2026-08-17 16:58:57 UTC

I have reached out many times before but have never received a reply.

Ganesh Gurram 7,650 Reputation points Microsoft External Staff Moderator

2026-09-02T09:31:33.73+00:00

Hi @ret2lib,

Thank you posting your query in MS Q&A forum.

We have contacted you through a private message and requested additional details. Please share the requested information to help us proceed with the investigation.
Muhammad Bilal Khan 85 Reputation points

2026-09-02T11:12:11.08+00:00

Hi,

I’m experiencing a very similar issue with Microsoft AI Foundry. I’m also unable to deploy models, and the deployment fails with the 715-123420 – “Our system has detected this request as unusual activity for your account” error.

From other recent Microsoft Q&A discussions, it appears that this error may be related to a service-side security/risk (RTFP) block, rather than the model, deployment type, or available quota. Similar reports have occurred with multiple models and regions.

I have already tried different models/deployment configurations, but the issue persists.

Could a Microsoft moderator please confirm whether this is an account/subscription-level restriction and advise how the required review can be requested? It would also be helpful to know if there is an alternative support path for users who are unable to open a technical support ticket.

Thanks.
Senthil kumar 2,995 Reputation points

2026-09-02T11:31:29.5233333+00:00
Hi @ret2lib

In Microsoft may be suspected from the below activity. so, please check if any of this scenario you faced.

Many deployments created and deleted in short intervals

Trial → Pay‑As‑You‑Go conversion with no prior billing history

AI‑103 training exercises (these trigger deployment churn)

Multiple failed deployment attempts

New subscriptions from regions with high fraud‑risk scores

Repeated attempts after a block is applied

solution for this issue

In portal search -> billing subscription -> support +troubleshooting -> new support request. send your issue details they will help you.

Thanks.
Ganesh Gurram 7,650 Reputation points Microsoft External Staff Moderator

2026-09-03T01:13:41.3433333+00:00

@ret2lib - Thank you for sharing the requested details in the private chat. We are checking with our backend team, and we will get back to you with an update.
ret2lib 0 Reputation points

2026-09-08T14:58:41.9933333+00:00

@Ganesh Gurram any update here? Thank you.
Ganesh Gurram 7,650 Reputation points Microsoft External Staff Moderator

2026-09-09T03:21:48.0966667+00:00

@ret2lib - Apologies for the inconvenience. We are currently checking with the backend team regarding this issue and will update this thread as soon as we receive more information.

Thank you for your patience.
ret2lib 0 Reputation points

2026-09-27T22:31:52.2+00:00

@Ganesh Gurram gentle reminder?
Ganesh Gurram 7,650 Reputation points Microsoft External Staff Moderator

2026-09-28T04:52:12.9466667+00:00

@ret2lib - We have contacted you through a private message and requested additional details. Please share the requested information to help us proceed with the investigation.
ret2lib 0 Reputation points

2026-10-23T21:27:40.5166667+00:00

Hello @Ganesh Gurram , I do not see a private message; Can you please re-send?
ret2lib 0 Reputation points

2026-10-31T22:48:36.3766667+00:00

@Ganesh Gurram can you please assist here? I've been blocked for over two months.

1 answer

Your answer

Ganesh Gurram 7,650 Reputation points Microsoft External Staff Moderator

2026-09-02T09:31:33.73+00:00

Hi @ret2lib,

Thank you posting your query in MS Q&A forum.

We have contacted you through a private message and requested additional details. Please share the requested information to help us proceed with the investigation.
Muhammad Bilal Khan 85 Reputation points

2026-09-02T11:12:11.08+00:00

Hi,

I’m experiencing a very similar issue with Microsoft AI Foundry. I’m also unable to deploy models, and the deployment fails with the 715-123420 – “Our system has detected this request as unusual activity for your account” error.

From other recent Microsoft Q&A discussions, it appears that this error may be related to a service-side security/risk (RTFP) block, rather than the model, deployment type, or available quota. Similar reports have occurred with multiple models and regions.

I have already tried different models/deployment configurations, but the issue persists.

Could a Microsoft moderator please confirm whether this is an account/subscription-level restriction and advise how the required review can be requested? It would also be helpful to know if there is an alternative support path for users who are unable to open a technical support ticket.

Thanks.
Senthil kumar 2,995 Reputation points

2026-09-02T11:31:29.5233333+00:00

Hi @ret2lib

In Microsoft may be suspected from the below activity. so, please check if any of this scenario you faced.

Many deployments created and deleted in short intervals

Trial → Pay‑As‑You‑Go conversion with no prior billing history

AI‑103 training exercises (these trigger deployment churn)

Multiple failed deployment attempts

New subscriptions from regions with high fraud‑risk scores

Repeated attempts after a block is applied

solution for this issue

In portal search -> billing subscription -> support +troubleshooting -> new support request. send your issue details they will help you.

Thanks.
Ganesh Gurram 7,650 Reputation points Microsoft External Staff Moderator

2026-09-03T01:13:41.3433333+00:00

@ret2lib - Thank you for sharing the requested details in the private chat. We are checking with our backend team, and we will get back to you with an update.
ret2lib 0 Reputation points

2026-09-08T14:58:41.9933333+00:00

@Ganesh Gurram any update here? Thank you.
Ganesh Gurram 7,650 Reputation points Microsoft External Staff Moderator

2026-09-09T03:21:48.0966667+00:00

@ret2lib - Apologies for the inconvenience. We are currently checking with the backend team regarding this issue and will update this thread as soon as we receive more information.

Thank you for your patience.
ret2lib 0 Reputation points

2026-09-27T22:31:52.2+00:00

@Ganesh Gurram gentle reminder?
Ganesh Gurram 7,650 Reputation points Microsoft External Staff Moderator

2026-09-28T04:52:12.9466667+00:00

@ret2lib - We have contacted you through a private message and requested additional details. Please share the requested information to help us proceed with the investigation.
ret2lib 0 Reputation points

2026-10-23T21:27:40.5166667+00:00

Hello @Ganesh Gurram , I do not see a private message; Can you please re-send?
ret2lib 0 Reputation points

2026-10-31T22:48:36.3766667+00:00

@Ganesh Gurram can you please assist here? I've been blocked for over two months.

Answer 1

Hi ret2lib & thx for join me at Q&A platform,

Error 715-123420 is generally associated with Microsoft's service-side account or subscription risk protection, rather than a problem with the model deployment configuration itself.

This means changing the model, region, deployment SKU, or available quota is unlikely to resolve it. The restriction needs to be reviewed by the appropriate Microsoft backend team, and there isn't a supported CLI or portal workaround to clear it.

I checked the existing discussion, and there's an important detail here. Ganesh confirmed on September 3 that your information had been forwarded for backend investigation. On September 28, he requested additional details through a private message. However, your latest comment on October 23 indicates that you never received that message.

At this point, the issue is no longer about troubleshooting the deployment. It's about getting the existing investigation moving again.

I'd recommend asking Ganesh to resend the private message or provide another secure way to submit the requested information. It would also be reasonable to request the current investigation status, an escalation or support case reference if one exists, and confirmation of whether the backend team is waiting for anything else.

You've already provided a useful correlation ID, ff87a9cd-06d1-4937-a8c5-615631e0170d, along with the August 4 UTC timestamp. Those should help the team locate the original failed deployment. Any subscription identifiers or additional account verification details should be shared privately.

Given how long this has been pending, I wouldn't recommend opening more duplicate Q&A threads or repeatedly attempting new deployments. Neither is likely to accelerate the risk review.

Without access to Microsoft's internal review systems, nobody here can reliably determine why your subscription was flagged or when the restriction will be lifted.

rgds,

Alex

p.s. if my answer is help - pls mark it as an answer