Sending, receiving, and organizing email in Outlook.com
Hi Josiah,
I understand that emails from Discord are not reaching your Outlook.com mailbox. Since “tried everything” does not identify the checks already completed, could you confirm:
- Are other new emails arriving normally?
- Have you already checked Junk Email, blocked senders, rules, forwarding, and mailbox storage?
- Has Discord confirmed that the message was sent, or provided a bounce-back notice?
Please note that this is a user-to-user forum, so contributors cannot inspect mailbox delivery records.
If not already tried, sign in to Outlook.com on the web and:
- Select Settings > Mail > Junk email. Remove any Discord entry from Blocked senders and domains, then add
notifications at discord.com,support at discord.com, andnoreply at discord.comunder Safe senders and domains. - Review Settings > Mail > Rules and Forwarding for anything moving or redirecting messages.
- Confirm that your mailbox storage is not full, then search all folders for
from:discord.com. - Request a new email from Discord, preferably from another device.
These Discord addresses and the resend steps are listed in Discord’s verification email guidance. (Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.)
Outlook.com receiving checks are also available in Can’t send or receive email in Outlook.com.
Please reply with the checks already completed and whether other senders’ messages arrive, so the next guidance does not repeat previous steps.
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