Unable to verify University ID for Azure for Students

Madhugna 5 Reputation points
2026-07-13T14:26:40.1966667+00:00

Hello,

I am a full-time undergraduate student at BNM Institute of Technology, India, and I am trying to activate Azure for Students.

During academic verification, my official student email is not accepted, and the verification ends with the error "Unable to confirm your University ID."

I have already tried:

  • Using my official student email
  • Different browsers
  • Manually entering my institution details

Could you please advise how I can complete the verification or whether my institution requires manual verification?

Thank you.

Screenshot 2026-07-13 183141.png

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  1. Christos Panagiotidis 3,566 Reputation points
    2026-07-14T08:35:37.3466667+00:00

    Hi, you have already covered the normal browser checks. Make sure the institutional mailbox can receive external mail, the account name matches your enrollment record, and you are signing in with the same identity throughout the student-offer flow. If the university is not recognized or email verification still fails, this needs the Azure for Students verification/support path; Q&A cannot manually approve an institution. Submit a support request with the school name, country, official email domain, screenshot, and current enrollment evidence through the private channel. Do not upload a student ID publicly. Also avoid repeated new-account attempts, because they can trigger additional eligibility checks.

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  2. Jose Benjamin Solis Nolasco 12,941 Reputation points Volunteer Moderator
    2026-07-13T19:01:14.64+00:00

    Welcome to Microsoft Q&A

    Hello @Madhugna I hope you are doing well.

    The error "Unable to confirm your University ID" indicates that the Azure for Students verification service could not validate your academic eligibility. This can happen even when using a valid institutional email if the institution is not currently recognized by the verification provider or if additional verification is required.

    Check:

    • Ensure you are using your official university-issued email address (not a personal email).
    • Verify that your university email account is active and able to receive external emails.
    • If the issue persists after trying different browsers and manually entering your institution, I recommend contacting Azure for Students Support to request a review of your academic verification. They can confirm whether your institution requires manual verification or if additional documentation is needed.

    References

    If my answer helped you resolve your issue, please consider marking it as the correct answer. This helps others in the community find solutions more easily.

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