Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
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Trusted Signing organization identity validation failed — how do I submit documents for manual review?
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Matthew Schatz
0
Reputation points
My Azure Trusted Signing (Artifact Signing) organization identity validation failed with a
message asking me to "provide additional document(s) dated within the past 12 months to
verify the organization." However, there is no document-upload field in the portal, and I
received no email with instructions.
The organization is a newly formed US LLC, so it likely isn't in the business databases
used for automatic verification yet.
How do I submit the required verification documents to complete the organization identity
validation? Is this handled through a support request, and if so, where do I attach the
documents?
Artifact Signing
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Goutam Pratti 6,300 Reputation points Microsoft External Staff Moderator2026-07-15T15:56:12.27+00:00 Hi @Matthew Schatz ,
Greetings of the day !
Could you please check the private message and respond there.
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Goutam Pratti 6,300 Reputation points Microsoft External Staff Moderator
2026-07-16T16:55:39.26+00:00 Hello @Matthew Schatz ,
Following up to see if the update provided by @Meha-MSFT is helpful.
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2 answers
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Meha-MSFT 2,465 Reputation points Microsoft Employee Moderator2026-07-13T22:33:44.9133333+00:00 -
Christos Panagiotidis 3,566 Reputation points2026-07-13T11:28:09.3466667+00:00 Hi! The documents should only be uploaded through a secure Microsoft support case, not attached to this public question. Open a request for Artifact Signing/Trusted Signing identity validation and include the validation ID. For a newly formed LLC, prepare the formation certificate, recent registry record, proof of address, and proof that the requester represents the organization. Support can then provide a protected upload location or restart the validation.