I have no volume, the speaker icon has an X

Geoff Henderson 20 Reputation points
2026-07-01T03:58:21.0733333+00:00

I cannot open the volume icon. It has an X showing

Windows for home | Windows 11 | Devices and drivers

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Jonathan Deives 81,965 Reputation points Independent Advisor
    2026-07-01T04:53:19.6533333+00:00

    The red X on the speaker icon means Windows doesn't detect any audio device. Try this:

    1. Check if the audio device is enabled:

    Press Windows key + R and type mmsys.cpl**
    **Right-click in the empty area of the Playback tab > check **"Show Disabled Devices"
    **If your speakers appear there, right-click > **Enable

    1. Update or reinstall the audio driver:
      **
      Open **Device Manager
      **Expand **Sound, video and game controllers
      **Right-click your audio device > **Update driver
      **If that doesn't work, right-click > Uninstall device, then restart your PC.

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments
  2. Lucus-V 13,480 Reputation points Microsoft External Staff Moderator
    2026-07-05T17:20:11.6833333+00:00

    Hi Geoff Henderson,

    How long does this problem occur with your system?

    Your system might be missing necessary audio drivers. Please navigate to your laptop or motherboard support page to download and install audio drivers for your system.

    If you have trouble finding the right one, please give me your laptop or motherboard model.

    Was this answer helpful?

    9 people found this answer helpful.