Not receiving emails from discord

Question

Not receiving emails from discord

Tony Fowles 0

My discord account was compromised and I’ve tried contacting discord support through a different email but since I’m not receiving any emails through my outlook/hotmail account from discord and Discord support I’m unable to submit a ticket to resolve the issue.

What would be the reason I am no longer able to receive emails from Discord and Discord Support even after whitelisting the emails that where given by the support team and still having no luck

If an update or explanation could be given would be much appreciated so I can try and resolve this issue that has happened

Regards Tony

Isabelle Dressel 0 Reputation points

2026-07-26T19:55:46.5933333+00:00

Hi, did you ever figure out the issue? I'm having the exact same problem right now and can't seem to find any solutions
Hornblower409 16,050 Reputation points

2026-07-28T03:34:50.2833333+00:00

@Isabelle Dressel said

I'm having the exact same problem right now and can't seem to find any solutions

You will probably not get any help for your issue by adding to an old post. I would suggest that you start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem. This provides much higher visibility to your issue than adding on to an old post, which is only seen by people who are already following this question.

1 answer

Your answer

Isabelle Dressel 0 Reputation points

2026-07-26T19:55:46.5933333+00:00

Hi, did you ever figure out the issue? I'm having the exact same problem right now and can't seem to find any solutions
Hornblower409 16,050 Reputation points

2026-07-28T03:34:50.2833333+00:00

@Isabelle Dressel said

I'm having the exact same problem right now and can't seem to find any solutions

You will probably not get any help for your issue by adding to an old post. I would suggest that you start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem. This provides much higher visibility to your issue than adding on to an old post, which is only seen by people who are already following this question.

Answer 1

Hi Tony Fowles

I understand how frustrating this must be, especially when you're trying to recover a compromised Discord account and the verification/support emails are not arriving.

To help me guide you better, could you please confirm the following:

Do other emails arrive normally in the same mailbox?
When Discord sends an email, do they receive any bounce-back or delivery error?
Have you already checked your "Junk Email", "Deleted Items", and "Archive" folders?

In the meantime, please try the following in Outlook.com on the web:

1, Check your blocked senders list

Go to "Settings" > "Mail" > "Junk email"
Review "Blocked senders and domains"
Make sure no Discord-related addresses or domains are listed there.

2, Add Discord as a Safe Sender

In the same "Junk email" settings page, under "Safe senders and domains", add the Discord email address or domain provided by Discord Support.
Save the changes and then request a new email from Discord.

3, Check for mail rules or forwarding

Go to "Settings" > "Mail" > "Rules"
Verify there are no rules that move, delete, or redirect incoming messages.
Also check "Settings" > "Mail" > "Forwarding" and make sure messages are not being forwarded elsewhere.

Feel free to keep me posted and I'd be happy to assist you further. Thanks for your understanding.

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Anonymous

2026-06-30T03:36:40.18+00:00

Good day Tony Fowles, I hope you're well. May I know if you've got any chance to check my reply? If you have any further updates on this issue, please feel free to reach back. Have a lovely day!