My daily xbox rewards are not registering.

Hi Greiver Dhark,

I understand how frustrating this is, especially when you completed the activity, tried different games and devices, and may lose your streak because the reward did not register.

Since your husband’s account is tracking normally on the same home Wi-Fi/Xbox setup, to narrow it down, could you please confirm:

• Are you signed in with the same Microsoft account on the Xbox console, Xbox app on PC, Microsoft Store, and Microsoft Rewards dashboard?
• Does the activity show as incomplete everywhere, or only on one device/app?
• Are you using any VPN, proxy, or region/location-changing service?

In the meantime, you can try these checks:

• Sign out and sign back in to the Xbox app, Microsoft Store, and Rewards dashboard using the same account.
• Open the Xbox app on PC, launch a Game Pass/Xbox-supported game from there, and play for more than 15 minutes.
• Check the Rewards hub on Xbox, PC, and mobile to see whether the points are waiting to be claimed in a different place.
• Make sure VPN/proxy is turned off and your account/device region has not recently changed.

Please note that this is a user-to-user support forum. Moderators, contributors (including external Microsoft employees) cannot directly intervene in Microsoft product features or access back-end systems. My role is limited to providing technical guidance on reported issues, requests, or ideas.

If the reward still does not register or your streak is affected, I recommend contacting Microsoft/Bing Rewards Support directly here: Microsoft Rewards Support. They are the team that can review account-specific Rewards tracking, missing points, or streak-related issues.

Thank you so much for your understanding.

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