I am not getting any of my netflix account emails

Question

I am not getting any of my netflix account emails

Eileen Spallino 0

I am not getting any of the emails sent to me by my netflix account to my outlook email, which is ******@msn.com. I am not able to use my netflix account because I cannot verify it is mine. I contacted netflix and they said I needed to contact my email provider.

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Answer 1

Christine Luna 27,280 Independent Advisor

Greetings!

This is Tin, I'll do my best to help. Have you checked if you can receive email from other sender and if the issue is only happening if its from Netflix?

Kindly check the Junk/Spam Folder.

From your Mail app, please look for the Search bar and try to search Netflix and see if it will show the Netflix emails.

Please go to Outlook settings → Junk Email → Safe Senders and add @netflix.com.

If still not showing after that, please reach MSN Support to check your MSN account.

https://membercenter.msn.com/ContactSupport.aspx

Thanks,

Tin

Tom Fountaine 0 Reputation points

2026-08-30T13:54:36.42+00:00

where do I find outlook settings?
Tom Fountaine 0 Reputation points

2026-08-30T13:57:22.81+00:00

where do I find Outlook settings
Tom Fountaine 0 Reputation points

2026-08-30T13:57:49.5766667+00:00

where do I find outlook settings
Hornblower409 16,350 Reputation points

2026-08-31T03:07:08.68+00:00

@Tom Fountaine said

where do I find Outlook settings

Depends on which Outlook client you have.

For New Outlook for Windows and Outlook Web, from the main menu it's File -> Settings.

For Classic Outlook for Windows, from the main menu it's File -> Options, and File -> Account Settings.

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