how do I get a certificate

Kumar, Vikram (Gurugram) 0 Reputation points
2026-05-26T12:10:36.31+00:00

how do I get a certificate for teh trainings I have completed

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  1. Julian Sharp 44,576 Reputation points
    2026-05-26T20:15:19.5433333+00:00

    You earn certifications by passing exams, not be completing Learn modules and learning paths

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  2. AI answer

    2026-05-26T12:10:52+00:00

    Certificates and badges for Microsoft training and exams are managed through Microsoft Learn and, for some programs, through partners like LinkedIn Learning or Credly. The process depends on what was completed:

    1. For Microsoft certification exams (for example, AZ-900, MS-900)
    • Sign in to Microsoft Learn.
    • Open the profile menu (top-right) → Profile.
    • Go to Credentials → Certifications.
    • Select the certification → View certification details → Print to download/print the certificate.
    • If a passed exam or certification is missing or the certificate is not available, submit a ticket to Microsoft Credentials Support using this workflow:
      • Go to https://aka.ms/credentialssupport.
      • Sign in with the same account used for the exam.
      • Click Continue, fill in required details, and Save.
      • Open https://aka.ms/credentialssupport again; it will auto-select Product Family: Learning and Service: Microsoft Credentials.
      • Complete the support form and submit. The team can fix missing certificates or transcript issues.
    1. For Microsoft Learn training modules and learning paths (non-exam)
    • Sign in to Microsoft Learn.
    • Go to Profile → Credentials → Certifications/Achievements and check if any downloadable proof is available.
    • If older training certificates are missing or inaccessible, open a support request as above so the Credentials Support team can review the account and advise what can be retrieved.
    1. For Microsoft Essentials Professional Certificates (via LinkedIn Learning)
    • Complete the full Microsoft Essentials Professional Certificate learning path on LinkedIn Learning (for example, Azure AI Essentials or Security Essentials).
    • After completing the path, access and pass the free, on-demand summative assessment on LinkedIn.
    • Once passed, the Microsoft Essentials Professional Certificate is issued on LinkedIn; it can then be shared (for example, on LinkedIn profile or resume) as the official proof.
    1. For Viva Glint / Credly-based badges
    • Create or sign in to a Microsoft Learn profile.
    • Complete the required Viva Glint learning modules while signed in.
    • At the end of the Understand and share your Viva Glint results module, fill out the Microsoft Viva Glint Badge: Statement of Completion form.
    • Viva Glint verifies completion and issues a Credly badge to the work email provided.
    • Within about a week, an email from ******@credly.com arrives; create a Credly account and accept/manage the badge, then share it on LinkedIn if desired.
    1. If a previously earned certificate cannot be found
    • First, check the Certifications tab in the Microsoft Learn profile.
    • If it is not visible, open a support request with Microsoft Credentials Support (via https://aka.ms/credentialssupport or the support portal referenced in the context) so they can investigate missing achievements and help re-access or re-download certificates.

    References:

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