Unable to recieve emails in hotmail.com account

Hi pramod Daptardar,

Thank you for reaching out. A number of users over the past 24 hours have reported exactly the same symptom you're describing — inbound mail from Gmail (and a few other external providers, including Yahoo) being heavily delayed or not arriving at all, while outbound mail from Outlook works normally.

I've just checked, and Microsoft hasn't published any official announcement related to this yet. Unfortunately, there's very little configuration that can be adjusted from your side — and I'd actually recommend not changing anything for now, as doing so could cause further issues once the service stabilizes.

The good news is that messages from Gmail and Yahoo are not lost. They're being queued or throttled on Microsoft's inbound mail servers and should be delivered once the backlog clears.

A couple of small things that will help in the meantime:

• Please avoid resending the same emails multiple times from Gmail, as this can add to the queue and may even trigger temporary throttling on Gmail's side toward Outlook.
• If anything is truly time-sensitive, it's best to use an alternate channel (SMS, a different email account, etc.) until delivery returns to normal.

Thank you for your patience while this resolves. I'll keep an eye on the situation and update here if any official information becomes available.

Warm regards

Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas only.

Mine is working today finally after 3 days.

Hotmail is receiving yahoo emails.

Thanks!

I am not receiving priority emails in my Hotmail account, I do receive other emails or advertisements. I am having this issue since July 03 . Even if I try to send an email to this account from other account , it reject the email or show error. Thanks

Dear users,

I hope you’re doing well.

I wanted to provide a quick update regarding the recent issue. I’ve been actively monitoring the situation in the admin center; however, there have not been any new official updates at this time.

That said, many users across different threads have reported that, since around May 18, they are now able to send and receive emails with Yahoo and Gmail accounts normally again. May I kindly confirm if the issue has also been resolved on your end as well?

Please let me know when you have a moment. Thank you again for your patience as this issue is being resolved, and for your continued active participation and support.

Kind regards,