Hello.
I have some users in China who are having a lot of trouble using the chat feature in copilot. When prompted, Copilot says the following as to why chat was changed.
What you’re seeing is due to a recent interface update/feature change in Copilot.
Previously, your view prioritized Search, Create, and Apps. Now, the experience has shifted to open directly into the chat/message window, which is becoming the default starting point. This is part of a broader move toward a more conversational, AI-first interface (instead of task-specific entry points).
Why this changed
· Chat-first design: Microsoft is standardizing Copilot so you can immediately start typing instead of choosing a mode first.
· Unified experience: Search, Create, and Apps are still available, but they’re being integrated within chat rather than as primary tabs.
· Experimentation / rollout: Changes like this are often rolled out gradually, so your experience may differ from what you had before.
Is there anyway to roll it back? Having lost access to chat features has impacted their ability to teach for the semester. Thanks!