How to fix no audio after trying all the troubleshooting steps

Barbara Williams 20 Reputation points
2026-04-22T19:13:52.5766667+00:00

I have no audio on my computer even though I've tried all the troubleshooting steps.

Windows for home | Windows 11 | Performance and system failures
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Kapil Arya 38,701 Reputation points Volunteer Moderator
2026-04-23T07:16:24.2566667+00:00

Try this:

Open Device Manager, and make sure you've audio drivers installed and properly working.

If no audio driver is listed, you can visit your device manufacturer's website to download and install audio drivers for your system model.

If audio driver is present, you can try updating audio drivers to latest version.

Or if you've already updated them, try to roll back previous version to see if that works.

Also, run Playing Audio troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.

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  1. David-M 128.2K Reputation points Independent Advisor
    2026-04-23T12:16:29.4366667+00:00

    Sorry for the delay in reply. I've been offline.

    Thanks for the clarifications.

    In this case, I suggest performing a complete reinstallation of the Realtek Audio driver:

    First, uninstall the current Realtek driver by going to "Settings > Apps > Installed apps". Locate it in the list of apps, click the three dots, click "Uninstall", and confirm the uninstallation. It should be named "Realtek Audio Driver" or "Realtek High Definition Audio Driver".

    Then, since Samsung does not provide the drivers separately for installation, you need to use the Samsung Device Care app, which can be downloaded from the Microsoft Store.

    https://apps.microsoft.com/detail/9nblggh4xdv0

    You need to install Samsung Device Care and use it to reinstall the driver. Just installing the app will not reinstall the driver.

    I also suggest using the Samsung Device Care, the other drivers, and the BIOS if necessary, as this may be required.

    After reinstalling the driver, restart (not shutdown) your PC and see if the audio works.

    Please let me know how it goes.

    Feel free to ask any questions you may have.

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  2. Barbara Williams 20 Reputation points
    2026-04-23T13:31:04.5266667+00:00

    I asked,ChatGPT last night and it told me to uninstall and use Samsung Device Care. I was able to do just that and now its working. Apparently the Windows updates messed up my Samsung drivers. Now its working. TY

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