NUMBER KEYBOARD ON THE RIGHT SIDE NOT FUNCTION

Try these steps to troubleshoot the numeric keypad on the right side of the keyboard:

1. Check if Num Lock is turned on
   • On many keyboards, the number pad only works when Num Lock is enabled.
   • Press the Num Lock key once, then test the number keys again.
   • Some keyboards have a light indicating Num Lock status; make sure it is on.
2. Test with an external keyboard
   • Connect a USB or wireless external keyboard.
   • If the external keyboard’s number pad works correctly, the issue is likely with the built-in keyboard hardware.
   • If the external keyboard has the same problem, it may be a Windows setting or driver issue.
3. Clean the keyboard
   • Debris under keys can cause intermittent issues.
   • Use compressed air to blow under the affected keys.
   • Wipe keys with a slightly damp microfiber cloth.
4. Check if the issue appears in Safe Mode
   • Boot Windows into Safe Mode.
   • Test the number pad there.
   • If it works in Safe Mode, a third‑party app or driver may be interfering.
5. If it is a laptop keyboard and only fails on first power‑up
   • Some systems have a bug after certain updates where the keyboard does not work correctly until a restart.
   • Restarting once after power‑on can temporarily fix it.
   • Turning off Fast Startup in Control Panel has resolved similar keyboard issues for many users.

If, after these steps, only the built‑in number pad fails while an external keyboard works fine, the built‑in keyboard likely has a hardware fault and may need service or replacement.

References:

• Troubleshoot problems with your Surface mouse or keyboard
• keypad issue - Microsoft Q&A
• Why won't my keyboard work when I power up my laptop? - Microsoft Q&A