How to add phone number in Account Info (add phone is missing)

Demetrius Karantinopoulos 95 Reputation points
2026-03-20T11:22:23.0966667+00:00

Dear All,

I change my mobile phone number.
In the Account Info of my Microsoft Account I remove the old number but the option "Add phone number" is missing!!

Can you help me how to fix this?

Thank you very much!!

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Windows for home | Windows 11 | Security and privacy

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  1. Spigolo 136.2K Reputation points Volunteer Moderator
    2026-06-24T14:17:29.9866667+00:00

    Hi Demetrius Karantinopoulos

    You can no longer add a phone number as a new security method.

    You can add a new e-mail, an authenticator app, a passkey:
    https://support.microsoft.com/en-US/accounts-billing/manage/microsoft-account-security-info-verification-codes

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  2. Andrei Parfirev 0 Reputation points
    2026-06-24T13:44:23.8433333+00:00

    The issue still persists, did someone find any workaround?

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  3. Abraham Kimani 0 Reputation points
    2026-06-17T12:06:34.51+00:00

    Literally, the same shi happened to me

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  4. Neithehood 0 Reputation points
    2026-06-01T22:56:29.9833333+00:00

    Same issue! The add phone number option disappears after deleting my old mobile number.

    1000626157

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  5. Demetrius Karantinopoulos 95 Reputation points
    2026-03-20T12:29:43.6933333+00:00

    Dear Gunasekar N

    Thank you very much for you help!

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