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Removing the company (work/school) login from the Learn profile does not remove the certifications or other learning data that are already in that profile. Certifications are stored in the single Learn profile; login accounts are only different ways to sign in to that same profile.
Key points from the Learn profile behavior:
- A Learn profile can have multiple login accounts (personal and work/school) attached.
- When profiles are merged (for example, by adding another login that has its own Learn profile), all learning progress and credentials are combined into a single profile and cannot be undone.
- After the merge, removing one of the login accounts only removes that sign-in method; the merged certifications and progress remain in the profile.
In the described situation:
- If the company ID and personal ID are already added under the same Learn profile (and the certification is visible there), that certification is already associated with that single profile.
- Removing the company login from Login account management → Linked accounts → Remove will not delete the certification; it only prevents signing in with that company account in the future.
Process to ensure the certification is on the personal ID before leaving the company:
- Sign in to Microsoft Learn using the account that currently shows the certification.
- Go to profile settings and confirm that the personal Microsoft account is added as a login account.
- If the certification is visible when signed in with the personal account, nothing more is required; the certification is already associated with that profile.
- After confirming, the company login can be safely removed from the profile. The certification will remain accessible via the personal account.
If the certification appears only under a separate Learn profile tied to the company ID and not under the personal profile, use the profile merge mechanism:
- Choose which Learn profile should be the final one (typically the personal account profile).
- Sign in to that profile.
- In login account management, select Add login account and add the company account.
- If that company account is associated with another Learn profile, this will trigger a profile merge; all certifications and learning progress from the company profile will be merged into the signed-in (personal) profile.
- After the merge completes, the certifications will be in the personal profile. The company login can then be removed if desired.
Note: Merging profiles is permanent and cannot be undone. Ensure that the personal Learn profile is the one intended to keep long term before triggering the merge.
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