when i try to redeem my free spotify premium code from microsoft rewards, it says "invalid"

A Microsoft Rewards redemption code typically shows as “invalid” for one of these reasons:

1. The code is mistyped
   • Double‑check every character (letters vs numbers, similar characters like 0/O, 1/I, etc.).
   • Copy and paste the code directly from the Microsoft Rewards Order details page if possible.
2. Wrong place or method of redemption
   • Make sure the code is being redeemed exactly where the reward instructions specify (for example, on Spotify’s official redemption page, not in the Microsoft Store). The exact redemption site and steps are shown in the reward’s Order details.
3. Code or link issue on the partner side
   • For non‑Microsoft gift cards (such as Spotify), if the code still shows as invalid after confirming it is entered correctly and on the correct site, the guidance is to contact Microsoft Rewards Support so they can verify or replace the code.

Steps to follow from Microsoft Rewards:

1. Go to your Order History.
2. Find the Spotify reward and select Order details to:
   • Confirm the exact code or redemption link.
   • Re‑send the confirmation email if needed by selecting Resend.
3. Ensure the code is copied exactly from Order details and redeemed following the instructions shown there.
4. If the code is still reported as invalid on Spotify’s site, use Microsoft Rewards Customer Support and provide the order details so the Rewards team can investigate and, if necessary, refund points or issue a replacement.

References:

• Learn about Microsoft Rewards
• How to redeem Microsoft Rewards points
• Track my Microsoft Rewards orders
• Redeem a gift card or code to your Microsoft account
• Getting the most out of Microsoft Rewards
• Issue with Microsoft Rewards – Roblox Gift Card Code Invalid - Microsoft Q&A