Stop Alerts Scan to Computer in no longer activated on Windows 11

Larry 25 Reputation points
2026-02-23T19:56:59.6+00:00

I am getting repeat alerts on my Surface that Scan to Computer in no longer activated and want to stop it.

Windows for home | Windows 11 | Devices and drivers
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Noel Macadangdang 16,895 Reputation points Independent Advisor
2026-02-23T20:30:31.37+00:00

Hi,

Thank you for sharing your question. I understand how annoying it is when your Surface keeps showing repeated alerts saying “Scan to Computer is no longer activated”, especially when you’re not trying to scan anything. These constant pop‑ups can interrupt your work and make your device feel less reliable.

This usually happens when an HP printer or scanner has the ScanToPCActivationApp feature enabled, even if the printer is not connected or the function is no longer needed. Windows keeps checking the status of this feature and sends alerts when it cannot connect. Microsoft Learn reports that controlling the notification source or disabling the Scan‑to‑Computer feature at the printer software level stops these alerts.

You can resolve this by opening the HP Printer Assistant, going to Print, Scan and Fax → Manage Scan to Computer, and selecting Disable, making sure the option Automatically start Scan to Computer when I log on to Windows is turned off. Alternatively, you can stop the alerts by disabling ScanToPCActivationApp in Task Manager → Startup, which prevents Windows from loading the feature that triggers the pop‑ups.  

Before we go further, could you tell me whether you are using an HP printer with your Surface? That will help confirm which steps apply best to your setup.

Feel free to follow up and I’ll walk you through the solution step‑by‑step.

 

I hope this helps.

 

Best Regards, Noel

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  1. AI answer

    2026-02-23T19:57:08.54+00:00

    To stop the alerts regarding "Scan to Computer" on your Windows 11 device, you may need to adjust the settings related to the scanning feature or the notifications. Unfortunately, the specific context provided does not contain detailed instructions on how to disable this particular alert. However, you can generally manage notifications in Windows 11 by going to Settings > System > Notifications & actions and adjusting the settings for the application that is sending the alerts.

    If the issue persists, consider checking the printer or scanner settings as well, as they may have options to disable notifications related to scanning features.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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    3 people found this answer helpful.

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