Cant update Windows

Question

Cant update Windows

Leo 20

Been like this a little while why am I just not allowed to update

Thanks,

Leo

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Answer accepted by question author

Pauli O 16,380 Volunteer Moderator

Your insider settings show only Stop getting preview builds line, but Choose insider setting and Windows insider account lines are missing. That indicated corrupted insider settimgs which prevent updates. To fix this delete WindowsSelfHost key from registry.

Open regedit
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost
Right click WindowsSelfHost -key and select delete
Restart and relink your device back to insider progtam.

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2 additional answers

Your answer

Answer 1

Johnny55 5,155 Volunteer Moderator

Hello Leo,

If the troubleshooter does not help, please try the following in an elevated command prompt:

net stop wuauserv

net stop bits

Delete the entire SoftwareDistribution folder

Reboot Device

In an elevated command prompt:

net start wuauserv

net start bits

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Answer 2

CrazyKats 19,840 Volunteer Moderator

Hi Leo,

Is your device fully Windows 11 compatible?

Run this and post a screen shot (without personal info)

https://support.microsoft.com/en-us/windows/how-to-use-the-pc-health-check-app-9c8abd9b-03ba-4e67-81ef-36f37caa7844

Have you run Windows Update Troubleshooter?

You could also try this:

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