Copliot Wasnt let me add images

Dear @Duy Nguyễn,

Thank you for posting your question in the Microsoft Q&A forum.

We apologize for any inconvenience you may encounter when using our services/ products. To help you with the issue, we need more specific information from you:

• Could you please confirm whether you have an active Microsoft subscription?

In the meantime, kindly try these following steps:

If you do not have any Microsoft subscription, please try to use Copilot in another account.

If you do have a Microsoft subscription:

Sign out > sign in again

Sometimes the quota is stuck and resets after re-authentication.

Switch browsers / apps

Try Copilot in:

• copilot.microsoft.com
• Windows Copilot app
• Edge sidebar
• Mobile app

If only one version is blocked, it is a local throttle.

Clear browser/app cache

• Sometimes the local counter gets stuck.

I sincerely hope you understand that the initial steps I suggested may not have completely fixed the issue, as there may still be underlying causes that have not yet been identified. I am here to work closely with you, troubleshoot effectively, and explore every possible solution to ensure the best possible outcome.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

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