My comments are getting denied as not meeting community guidelines

Question

My comments are getting denied as not meeting community guidelines

George Santulli 25

I use Chrome browser and all of a sudden when I comment in MSN News, I am allowed to write my comment, but then I get a denial message saying that it does not meet Community Guidelines. My comments are benign and when I check my account, I see that there are no infractions and if I check my profile, I can see the same comments there that are not showing up on the public site. Why?

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Lloyd Rodgers 10 Reputation points

2026-01-19T01:47:53.0533333+00:00

I've been getting the same thing.
Mnemosyne 0 Reputation points

2026-01-22T14:05:22.3166667+00:00

Yes many are well aware of this situation. I also have the same issue. It seems MSN is flagging anyone with a different opinion when it comes to politics / ideologies you name it. then even if you write something innocent like : " well, im not sure I agree with that " it will say not meeting community guidelines. Many have pointed this out. If this is the Case MSN should be shut down in general
Jacqueline Brooks 0 Reputation points

2026-09-17T15:37:52.5266667+00:00

Mine too - not being printed although there was nothing in it whatsoever that was illegal or derogatory. I simply asked why we were accepting hundreds of unvetted illegal migrants who were not escaping an unsafe country (I believe France to be a safe country). As we have equal rights in this country, I stand by my comment. The migrants have different standards of respect towards women and the incidence of rape has increased disproportionately.

Answer accepted by question author

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0 additional answers

Lloyd Rodgers 10 Reputation points

2026-01-19T01:47:53.0533333+00:00

I've been getting the same thing.
Mnemosyne 0 Reputation points

2026-01-22T14:05:22.3166667+00:00

Yes many are well aware of this situation. I also have the same issue. It seems MSN is flagging anyone with a different opinion when it comes to politics / ideologies you name it. then even if you write something innocent like : " well, im not sure I agree with that " it will say not meeting community guidelines. Many have pointed this out. If this is the Case MSN should be shut down in general
Jacqueline Brooks 0 Reputation points

2026-09-17T15:37:52.5266667+00:00

Mine too - not being printed although there was nothing in it whatsoever that was illegal or derogatory. I simply asked why we were accepting hundreds of unvetted illegal migrants who were not escaping an unsafe country (I believe France to be a safe country). As we have equal rights in this country, I stand by my comment. The migrants have different standards of respect towards women and the incidence of rape has increased disproportionately.

Answer 1

Neil D 34,295 Volunteer Moderator

You are not the only one reporting MSN here but this is not support/feedback for MSN.

Use the link at the bottom of the MSN webpage titled Feedback for MSN.

Jerry Attrick 0 Reputation points

2026-01-20T13:46:49.7533333+00:00

Every time I think I have the right place to post I get sent someplace else

Answer 2

Alex-L 12,570 Microsoft External Staff Moderator

Hi George Santulli

Welcome to the Microsoft Q&A Forum!

I’m sorry you’re running into this, I can tell it's frustrating when your comment is blocked by the system without explanation.

What you’re describing usually happens because MSN’s automated moderation flags comments incorrectly. Even when your account shows no infractions, the filter can still hide your comment from the public while showing it on your profile. Also, since this is a public forum, no one here (including moderators) can access your personal account or view your internal moderation history, we can only offer guidance based on the information you share.

A few things you can try that often help:

Log out and back in to refresh your session
Clear cookies for MSN/Microsoft sites
Try posting in a private/incognito window
Disable ad‑blockers or privacy extensions temporarily
Make small wording changes to avoid triggering sensitive keywords
Test posting from a different browser or device

If you want to look into it further, you can review Microsoft’s current Terms of Use and Services Agreement, which now govern MSN comments. You can also report the issue through Microsoft Support, but keep in mind that MSN comment moderation is almost entirely automated and individual comment reviews aren’t typically handled manually.

Microsoft Services Agreement
Terms of Use
Microsoft Support

Select Apps & Services
Choose MSN from the product list
Select Report a Problem
Describe the issue

Hope this can provide additional information. Let us know if there's anything else we can help you with!

Have a great day!

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Slambo239 Myname 0 Reputation points

2026-01-19T13:42:30.33+00:00

Its not working for me either.
Topher Morgan 5 Reputation points

2026-01-20T00:26:44.2566667+00:00

I've tried many of the above suggestions. I think reality is that the humans behind the system want to censor speech of a certain political persuasion and are scapegoating AI to avoid blame. Taking a page from the Twitter playbook that has been outed in the Twitter files. Or well many big tech companies have blamed automated systems/AI for their censorship. It's like nobody in tech is aware of historical lessons on censorship and free speech.
Jerry Attrick 0 Reputation points

2026-01-20T02:25:43.05+00:00

It's worse than being in a black hole. There's a problem with community guidelines and it's like no one cares to fix it and puts the blame on the users
Jerry Attrick 0 Reputation points

2026-01-20T02:28:41.1233333+00:00

I'm believing you might be correct. AI has taken over and it's trying to eliminate anyone that doesn't agree with their point of view
Jerry Attrick 0 Reputation points

2026-01-20T02:34:34.87+00:00

Should we try unplugging it and plugging it in again? Seriously that was a great non answer. I've tried a different account and still get the same results. Basically you're telling us the lights are on and no one is home. Is this a self operated AI site and there's not going to be any fixes?
Jerry Attrick 0 Reputation points

2026-01-20T13:45:45.6933333+00:00

Comments on the MSN news site for my account [PII Removed] are all being rejected by community guidelines. I've tried all the trouble shooting steps. I've tried different devices, different accounts, cleared cache and cookies. Still cannot post.. Your attention to this problem would be appreciated. Thank you
Alex-L 12,570 Reputation points Microsoft External Staff Moderator

2026-01-21T09:50:41.1433333+00:00

Hi everyone, I sincerely apologize for the inconvenience you’re experiencing. As mentioned above, this is a public forum, so no one here, including moderators, has access to your personal account or internal moderation history. We can only provide guidance based on the information you share.

With that in mind, I recommend submitting your feedback directly on the MSN page by selecting the feedback icon (can be located generally bottom right of the page).

Thank you for your understanding and patience.