Organization Identity Validation Stuck in 'In Progress' since 10 days

Question

Organization Identity Validation Stuck in 'In Progress' since 10 days

Ravi Mandal 20

It's been more than 10 days since our organization's identity validation is been stuck in 'In Progress' even after sharing the requested information on time. While trying to communicate to support, was redirected to Q&A Portal.

Rukmini 44,000 Reputation points Microsoft External Staff Moderator

2026-01-14T09:35:51.44+00:00

Hello Ravi Mandal, Could you share the identity validation id in private message to review the status of your request.
Ravi Mandal 20 Reputation points

2026-01-15T08:21:48.0366667+00:00

I have responded on the private message. Please check.

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Rukmini 44,000 Reputation points Microsoft External Staff Moderator

2026-01-14T09:35:51.44+00:00

Hello Ravi Mandal, Could you share the identity validation id in private message to review the status of your request.
Ravi Mandal 20 Reputation points

2026-01-15T08:21:48.0366667+00:00

I have responded on the private message. Please check.

Answer 1

Rukmini 44,000 Microsoft External Staff Moderator

Hello Ravi Mandal,

Our validation team has been able to verify your request after receiving the details. I’m glad to know it’s now Verified.

If you have any other questions or are still running into more issues, please let me know.

Thank you again for your time and patience throughout this issue.

If the resolution was helpful, kindly take a moment to click on and click on Yes for was this answer helpful. And, if you have any further query do let us know.

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