Microsoft Excel - Sorry, our server is temporarily having problems. We're working on it

Johnnie English 585

This was working fine yesterday (12/31/25) but today, all day long when I click "Refresh All" I am getting the error:

Microsoft Excel - Sorry, our server is temporarily having problems. We're working to fix it.

The data types I have in my spreadsheet are "Stocks"

Under the ribbon it says COULDN'T REFRESH DATA TYPES Sorry, our server is temporarily having problems. We're working to fix it.

Yes, I am connected to the internet, no issues there.

Is this a problem I need to do something to fix or wait until Microsoft fixes it? It has been doing this for at least 8 hours.

Johnnie English 585 Reputation points

2026-01-01T21:29:03.7466667+00:00

How do I check the Microsoft 365 service status page for updates on ongoing issues?
Johnnie English 585 Reputation points

2026-01-01T21:34:38.04+00:00

The issue is still happening but Microsoft 365 service health status page says everything is fine.

Does Microsoft know about their server problem and are they working on it?

Thank you!
D R 385 Reputation points

2026-01-02T00:12:17.61+00:00

Many of us have been here with the same problem multiple times a few years ago. I've tried it all this time, which is standard operating procedure...including multiple machines with and without updated apps and operating systems. Something broke on 1/1/2026, and there's zero we can do until it is fixed on the Microsoft side. The only thing we can do is call Microsoft and tell them. The more calls they get...squeaky wheel.

That said, I BEG someone to tell me their system didn't work, then they did XYZ, and viola! Please make me eat my words before the market opens tomorrow.
Rob Fisher 90 Reputation points

2026-01-02T00:22:38.47+00:00

Same issue here. People have reported the issue on reddit: https://www.reddit.com/r/excel/comments/1q16kqt/stockhistory_function_not_working_jan1_2026/?share_id=gOt61KAKBxW-Lqq8YRAJ4&utm_content=1&utm_medium=android_app&utm_name=androidcss&utm_source=share&utm_term=1 The issue is not related to anyone machine, network/connection but a Microsoft issue.
Jeff Toye 65 Reputation points

2026-01-02T10:36:26.0066667+00:00

Im having the same issue for stocks and currencies. I dont know when it started for me, I noticed it on the 1st Jan. Ive reported it as well
Johnnie English 585 Reputation points

2026-01-02T12:04:37.9333333+00:00

I tried all the steps that have been suggested here and I am still having the issue this morning.

Yesterday I contacted Microsoft support, chat, the rep accessed my computer and checked lots of things and said everything was fine, the server is probably having problems and to wait 24 hours.

I asked the rep to report the server problem to someone or make sure someone knows about the outage and the rep stated it would be documented in the case, that it is the IT team that handles that type of issue.

I did not get the feeling the rep could report the issue to the IT team directly since the rep simply said it would be documented in the case.

Hopefully Microsoft will get this fixed soon.
TRoe 45 Reputation points

2026-01-02T14:09:37.97+00:00

Experiencing same issue in Excel. Excel/Data/Refresh all... Trying to get Stock values updated and get the message "sorry, our server is temporarily having problems. We're working to fix it."

I went to my second PC separate excel spreadsheet also with stock info and received the same error. So two PCs different spreadsheets same error.

I provided screenshot to MS via Help/Feedback. As DR posted above, everyone please do this to get someone's attention at Microsoft.
Francis Leung 15 Reputation points

2026-01-02T15:03:45.81+00:00

I have the same problem, still not updating and the market is opened now...
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Alex Macdonald 30 Reputation points

2026-01-02T15:12:45.1166667+00:00

Yup. I have the same issue. Same message.
Luke Lanier 10 Reputation points

2026-01-02T15:14:20.14+00:00

having the same issue this morning
Brendan Russell 25 Reputation points

2026-01-02T15:28:09.06+00:00

Can I ask that people avoid posting messages simply saying they have the same issue as we know the problem is widespread, so saying "me too" adds nothing other than to clog up our inboxes with identical messages.
Mohamed M. Gohary 5 Reputation points

2026-01-02T16:32:59.6533333+00:00

Microsoft - please fix
Willow101 5 Reputation points

2026-01-02T16:38:21.43+00:00

I'm having the same problem as everyone else here.

'COULDN'T REFRESH DATA TYPES'

Clearly it's a Microsoft issue.
Troy Whistman 40 Reputation points

2026-01-02T16:46:40.48+00:00

Same error. Will report to Microsoft.
Troy Whistman 40 Reputation points

2026-01-02T16:54:27.0133333+00:00

As of Friday, January 2nd, noon ET, from Microsoft Support:

"Our backend team is aware and actively working to resolve the stock function issue, and we expect the feature to be restored soon."

They did give me the ticket number, but said that there's no public page to monitor progress; 'as it is a temporary issue, we recommend using the Help tab in Excel and sending feedback from there.'
JB 20 Reputation points

2026-01-02T17:59:12.72+00:00

Exact same results here... however, I noticed it on 12/31. But it's still broken today. Come on MS!
Ron Dalesio 15 Reputation points

2026-01-02T18:21:54.1633333+00:00

same problem at the same time. tried all of the recommended solutions so must be a Microsoft issue
Ze_Avenger 10 Reputation points

2026-01-02T18:29:13.65+00:00

There is no "Voilà" on my side and I am wasting my time. Are we just a couple of users using this excel features in the world. I mean how come Microsoft is not seeing that with all their AI agents working for the sake of our efficiency :-)
Lakshman R 10 Reputation points

2026-01-02T19:23:37.7333333+00:00

same here it's not working from 1st Jan. I have re-installed office and nothing happens
S Games 10 Reputation points

2026-01-02T19:38:58.02+00:00

Created python code, with help of Copilot, with excel stock data. In process of updating formulas to recognize when server is down.
S Games 10 Reputation points

2026-01-02T19:40:57.5266667+00:00

Created python code, with help of Copilot, with excel stock data. In process of updating formulas to recognize when server is down.
MMacLean 25 Reputation points

2026-01-02T19:53:09.3133333+00:00

How is this still not fixed??
Joe Pa 45 Reputation points

2026-01-02T19:55:29.3233333+00:00

I've been having the same issue since Jan 1 and have reported it to Microsoft. Fingers crossed it gets resolved soon.
rp 20 Reputation points

2026-01-02T20:13:20.7333333+00:00

I see a class action
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Well Yaskai 20 Reputation points

2026-01-02T20:20:58.64+00:00

It is disgraceful that Excel continues to suffer from financial data server errors, causing harm and financial losses for millions of subscribers worldwide. This happens several times a year. The company must either renew and upgrade its servers or entrust the issue to another provider capable of resolving the problem permanently. This is a shame on Excel.
Himayak Uğurluoğlu 0 Reputation points

2026-01-02T20:22:22.81+00:00

Did everything indicated and still receiving same error!
Well Yaskai 20 Reputation points

2026-01-02T20:23:52.94+00:00

It is disgraceful that Excel continues to suffer from financial data server errors, causing harm and financial losses for millions of subscribers worldwide. The company must either renew and upgrade its servers or entrust the issue to another provider capable of resolving the problem permanently.
Kelvin Calderon 5 Reputation points

2026-01-02T20:31:23.5733333+00:00

Same issue, Stocks Data not working!
hobro19 5 Reputation points

2026-01-02T21:39:50.2366667+00:00

Same problem here - reported the problem via Excel Feedback
Gabrielle Verma 40 Reputation points

2026-01-02T21:43:06.3133333+00:00

still the same error. has anyone reported this?
D R 385 Reputation points

2026-01-02T21:46:24.24+00:00

Reported many times. For the record, it will be the community here that actually notifies the group that the problem has been fixed…you won’t find out on the status page at Microsoft.
James Huff 5 Reputation points

2026-01-02T22:06:09.25+00:00

My Office 365 subscription increases 42% this month. We expect better!!
Brian Balestri 5 Reputation points

2026-01-02T23:10:49.2866667+00:00

5:10 pm CST - still having the same issue
Emad G 50 Reputation points

2026-01-02T23:48:30.27+00:00

What is really baffling is a company with 3.5 Trillion in market capitalization and can’t fix this error for almost three days now!!!
Luke Lanier 10 Reputation points

2026-01-03T01:04:28.4166667+00:00

Still not working...
Syed Ibrahim 5 Reputation points

2026-01-03T02:32:07.71+00:00

Still nw not working.....
Steam Punque 80 Reputation points

2026-01-03T02:59:03.1333333+00:00

I just cancelled my Office 365 subscription. I am tired of paying for the privilege of using MSFT's buggy Office apps; MSFT is so focused on jamming Co-Pilot into everything that basic functionality is an afterthought!
Brett Swartz 25 Reputation points

2026-01-03T04:41:06.71+00:00

Still out, maybe everyone is still on vacation? monday fix?
Jeremy Hewlett 15 Reputation points

2026-01-03T09:15:27.4866667+00:00

Still not refreshing, 3rd Jan.
Peter Clark 5 Reputation points

2026-01-03T09:43:38.3933333+00:00

I am still having this problem on 3rd Jan. I find it hard to believe MSFT have not fixed it by now.
Jeff Toye 65 Reputation points

2026-01-03T10:00:23.46+00:00

Ive worked with MSFT on a huge account that paid them millions. They are awful
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Loz 45 Reputation points

2026-01-03T11:19:16.62+00:00

I contacted MS and they say it is a known problem and they are working on a fix. I bet it is no coincidence that the year changed 2025-2026 and the Data - Stocks broke.
Brian Meyers 5 Reputation points

2026-01-03T12:35:00.65+00:00

I first experienced the problem on December 31, 2025.
Dave Gromer 50 Reputation points

2026-01-03T13:46:12.0733333+00:00

The stocks data was the main reason I keep a Windows computer and pay to subscribe to 365. Clearly it’s more important to me than to Microsoft, who demonstrates no sense of urgency. Might as well go full Apple.
Johnnie English 585 Reputation points

2026-01-03T14:21:37.16+00:00

I just submitted this as a news tip to ABC, NBC and CNN news. If they pick up the story that may help to get someone at Microsoft to realize there is a problem.
D R 385 Reputation points

2026-01-03T14:24:18.0266667+00:00

That’s awesome! I wish I’d have thought of that.
FRED TROST 10 Reputation points

2026-01-03T14:51:48.5666667+00:00

Sorry, our server is temporarily having problems. We're working to fix it...Whats going on here????
Dave Gromer 50 Reputation points

2026-01-03T14:57:37.8933333+00:00

So far, nothing. No progress. No sense of urgency by Microsoft.
Gwiz 15 Reputation points

2026-01-03T14:58:18.3533333+00:00

I have the same issue describe above and Microsoft seems to have no clue that Excel is useless without the ability to update stock quotes. This is the third day of frustration!
Larry H 10 Reputation points

2026-01-03T16:07:51.28+00:00

The problem still hasn't been fixed. It has been a while now. Hope someone at Microsoft would notice.
Jeremy Hewlett 15 Reputation points

2026-01-03T16:42:04.2866667+00:00

4 days!
KRH 60 Reputation points

2026-01-03T18:00:09.1266667+00:00

Refreshing online data types and tried a new spreadsheet. Inserting a stock (for example MSFT) error comes up “Sorry, our server is temporarily having problems. We’re working on it”.

On Jan 1st I contacted Microsoft via X, and the response was the following. “We tested the issue on our end and encountered the same error. We have escalated your case to our internal team for further review. Once we receive their feedback, we will provide you with an update. We appreciate your patience and understanding. ~ML”
Mohit M 10 Reputation points

2026-01-03T18:10:01.16+00:00

It is ridiculous that MSFT has allowed this to persist for nearly 4 days >> Is there a workaround to easily fix this problem?
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Dallas From Canada 25 Reputation points

2026-01-03T21:10:10.06+00:00

Why do we keep giving this company our money??!!!
Gabrielle Verma 40 Reputation points

2026-01-03T21:11:47.1266667+00:00
Dallas From Canada 25 Reputation points

2026-01-03T21:12:47.47+00:00

Its Jan 3 and this is still a problem. Why can't they fix it!! Why do we keep giving this company our money??
Francis Leung 15 Reputation points

2026-01-03T21:37:25.77+00:00

Even microsoft support contact page has issue, what a joke?
https://support.microsoft.com/en-us/contactus

The link won't work, was anyone able to chat with an agent?
KRH 60 Reputation points

2026-01-03T21:54:16.1966667+00:00

From Microsoft Support on X

“Thanks for getting back to us. We appreciate your patience and effort as we work on fixing this concern.

Rest assured that our support engineers are on it, actively investigating these activities and working hard to restore normalcy. We're doing everything we can to resolve this promptly.

Thank you for your patience and understanding. ~E.M.”
KRH 60 Reputation points

2026-01-03T21:55:58.85+00:00

From Microsoft on X

“Thanks for getting back to us. We appreciate your patience and effort as we work on fixing this concern.

Rest assured that our support engineers are on it, actively investigating these activities and working hard to restore normalcy. We're doing everything we can to resolve this promptly.

Thank you for your patience and understanding. ~E.M.”
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Peter Rabbit 5 Reputation points

2026-01-03T23:44:01.7966667+00:00

Patience running thin.
Captain Wu 15 Reputation points

2026-01-04T00:18:46.5066667+00:00

Very bad, still no resolution or even updates for a problem affecting everywhere?
Jeff 20 Reputation points

2026-01-04T05:53:39.9833333+00:00

Same issue. It's been over three days now. This is ridiculous.
Anonymous

2026-01-04T06:02:10.5866667+00:00

I just wasted 45 minutes with tech support where I said from the beginning that this was a widespread issue (even sharing a community post where it was being discussed at large) and I just wanted the ETA on the fix. Nope, tech wanted to remote into my computer and, funny enough, that didn't fix anything. Never did get an answer on the ETA and they told me to post my problem here. Not sure what tech support is even supposed to be for, but you know how these companies get when they become de facto monopolies -- no longer motivated to provide any sort of quality whatsoever.
Gabrielle Verma 40 Reputation points

2026-01-04T06:04:29.4466667+00:00

4 days and the problem is still there. others please message on X and other social media to create awareness of this issue. lodgew tickets etc
Jean-Simon Langlois (CISSSBSL DCRPAJ) 10 Reputation points

2026-01-04T14:41:43.4033333+00:00

Anyone know an easy way to automatically use Yahoo finance data instead of Bing/Excel?

This is stupid for the price of 365 and the size or Microsoft teams... if this is a server-side expiration problem ... i mean... what is more predictable than that with a new year change...
JB 20 Reputation points

2026-01-04T14:57:19.0266667+00:00

Supreme aggravation. Hope all you MS'ers enjoyed your nice long holiday without one care for your users. See you Monday morning.
MMacLean 25 Reputation points

2026-01-04T15:12:03.94+00:00

4 days now - no official response?
I've heard Microsoft loud and clear. - They do not care about or want my business.

Migrating all away as we speak.
Dave Gromer 50 Reputation points

2026-01-04T15:20:37.6266667+00:00

No sense of urgency. Rethinking my January 22 renewal since this was my only reason to keep a Windows machine. Time to go full IOS.
Filip Taveirne 10 Reputation points

2026-01-04T15:23:15.2333333+00:00

The data refresh is still not working, as we pass the 4th day I do not see updates for shares or forex currencies in my excel... Quite disappointed it needs 4 days to fix a bugg like this.
E Fer 10 Reputation points

2026-01-04T17:35:40.9+00:00

At least Google Sheets and Apple Numbers are getting the Stock Exchange data perfectly. Maybe it is time to start ditching Excel and start using other tools that offer better resilience...
MP 10 Reputation points

2026-01-04T18:34:33.7933333+00:00

I replicated my fairly complex price and key performance metric stock tracking in google sheets and was pretty surprised how easy it was. I haven't explored all the googlefinance features but will do this next. It's a tiny bit more techy oriented than MS but not so much that I couldn't figure it out. I'll probably run my spreadsheets in parallel after (if) MS every gets around to fixing it but I am now at least a half step away from dumping Excel.
BH 15 Reputation points

2026-01-04T19:13:35.31+00:00

This is costing me $$!
David Desai 15 Reputation points

2026-01-04T19:21:54.32+00:00

This is working now, its strange that support was saying that they are working on it. But after completing the chat, I was able to refresh data successfully.
Peter Rabbit 5 Reputation points

2026-01-04T19:33:08.0166667+00:00

Finally!
Troy Whistman 40 Reputation points

2026-01-05T13:04:54.35+00:00

It's fixed for me! Working as of Monday January 5.
Dave Gromer 50 Reputation points

2026-01-05T21:59:40.9833333+00:00

OK, the server is working but now much of the stocks price data is incorrect, at least the closing prices today. This is actually worse than being down. Can anybody advise when we can trust the data again?
Ronak X 15 Reputation points

2026-01-07T09:42:41.2766667+00:00

For those of you who are paying for O365 because you think it's the only way to get stock prices, you don't need to! Search for "Office cd key" buy a one time key for < $20, then use excel online for your stock prices by saving your s/s to onedrive, and view online. I've been doing this for several years, no monthly subscription required!
Ron Dalesio 15 Reputation points

2026-01-23T15:40:05.37+00:00

is anyone having this issue again? (Jan 23)
Chris 5 Reputation points

2026-01-23T15:48:23.44+00:00

Yes. problem has returned for me also :-(
TC 5 Reputation points

2026-01-23T15:55:22.5966667+00:00

Problem has returned for me too 1/23/2026 10:55am EST
MP 10 Reputation points

2026-01-23T16:36:23.37+00:00

i was down too, now working.
Jeff Poeschl 5 Reputation points

2026-01-23T16:42:50.6+00:00

still not working
David S in socal 215 Reputation points

2026-01-23T20:35:24.3566667+00:00

Other threads are posting this also.
12:34 PM Pacific not working for me.
Francis Leung 15 Reputation points

2026-01-23T20:40:26.59+00:00

It stop working for me early in the morning and then it works for a while and not working since right before lunch time. Why can't MSFT get their shxt together?
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TC 5 Reputation points

2026-03-18T16:16:28.4466667+00:00

3/18/2026 same problem today with Stock Data not updating in Excel as of 12:16pm EDT

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S Games 10 Reputation points

2026-01-04T16:00:27.2766667+00:00

Hey everyone — I know this outage is frustrating and definitely makes things harder. I’m confident Microsoft will get the Excel data service back online, but in the meantime I wanted to share a temporary workaround.

I put together a small Python script that pulls the data directly instead of relying on the Excel server. It does require a manual download step, and you’ll need to update your formulas to reference the new data source, but it reliably brings back the quotes you need until the service is restored.

If you want to extend it or add more fields, you can post the script into Copilot and ask it to include any additional information you need. I’m also happy to share the code here if anyone wants it (when I get home later today).
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David Neighbors 30 Reputation points

2026-01-04T20:04:35.87+00:00

Mine seems to be working as of 2:00 pm CST 01/04/26.

Being able to fetch real time stock data is the primary reason I subscribe. Thanks Microsoft for getting this sorted out. Problems that surface around holidays can be tricky to solve with fewer staff on hand.
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FRED TROST 10 Reputation points

2026-01-04T21:23:21.47+00:00

Working for me now...Called microsoft at 800-865-9408 yesterday about the issue and said they will look into the issue...
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Johnnie English 585 Reputation points

2026-01-04T23:01:56.55+00:00

Microsoft finally fixed it. It is working for me.
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Sudhir Madathil 0 Reputation points

2026-01-05T17:34:20.9333333+00:00

Yes, it started working from UAE

Sudhir Madathil 0 Reputation points

2026-01-05T17:35:08.3+00:00

from 5th Jan 2026
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Dave Gromer 50 Reputation points

2026-01-05T21:56:36.07+00:00

OK, the server is up again. However, the Stocks data is often wrong. Many of today's closing prices are incorrect. Bad data is actually worse than no data! Could you please review and advise when we can trust the data again?
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Sudhanshu Goswami 0 Reputation points

2026-04-28T07:12:53.4066667+00:00

I am facing this problem today. Am not able to refresh stock prices in Excel sheet.

Reaich, David 0 Reputation points

2026-04-28T09:20:34.14+00:00

Server back down again today - seems an ongoing issue for Microsoft
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Microsoft Excel - Sorry, our server is temporarily having problems. We're working on it

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