Problem updating to Windows 11 Insider Preview Feature Update (28020.1362)

Question

Problem updating to Windows 11 Insider Preview Feature Update (28020.1362)

Astro drone 20

I'm trying to update to Windows 11 Insider Preview Feature Update (28020.1362), but I always end up with Install error - 0xc1900204. I'm on Windows 11 Home. 25H2. OS Build 26200.7309. Has anyone else had this problem? I've been trying to update for a while now, but when its installing I always end up with Install error - 0xc1900204. I have a AMD Ryzen 5 5500 at 3.60 GHz, 16GB of RAM at a speed on 3200 MT/s, NVIDIA GeForce RTX 3050, and about 500GB of storage. I know its not storage because I have 103GB of storage left. I am not sure if my specs change anything, but its better to check. If anyone knows how to help, PLEASE DO!

Ramesh 182.4K Reputation points Volunteer Moderator

2025-12-30T12:21:21.08+00:00
From Windows upgrade error codes - Windows Client | Microsoft Learn

0xC1900204 MOSETUP_E_COMPAT_MIGCHOICE_BLOCK The migration choice selected isn't available (ex: Enterprise to Home)

Please share a zipped copy of the following setup log file on OneDrive (or any other host) and post the link here:

C:\$WINDOWS.~BT\Sources\Panther\setupact.log

Note: C:\$WINDOWS.~BT is a hidden folder. To access it, press Win + R, type C:\$WINDOWS.~BT and click OK.
Astro drone 20 Reputation points

2025-12-30T22:39:53.9866667+00:00

https://1drv.ms/u/c/9db57af3145831b5/IQDZ8prVwWEDSIKqXpS7P2QgAfLnHo7KwHYt3munuQcsKtg?e=meHhz7 Log file link for Ramesh Srinivasan
Neil D 34,440 Reputation points Volunteer Moderator

2025-12-31T23:29:29.0266667+00:00

As a note. Any Insider preview errors may be best reporting in Windows Insider Program

Answer accepted by question author

Ramesh 182.4K Volunteer Moderator

The Program Files directory has been relocated to the E: drive. It causes a problem during the setup.

Please change it back to the C drive using the registry.

https://www.winhelponline.com/blog/setup-error-0xc1900204-program-files/

Astro drone 20 Reputation points

2025-12-31T15:01:48.73+00:00

It worked!... New problem. I had to do it using the ISO Version of the build, but as it was updating, it undid changes, and when I logged back in, this came up.
Ramesh 182.4K Reputation points Volunteer Moderator

2025-12-31T15:04:34.85+00:00
Some 0x8007042B errors are challenging to resolve.

Share a zipped copy of the following setup log file on OneDrive (or any other host) and post the link here:

C:\$WINDOWS.~BT\Sources\Panther\setupact.log

Note: C:\$WINDOWS.~BT is a hidden folder. To access it, press Win + R, type C:\$WINDOWS.~BT and click OK
Astro drone 20 Reputation points

2025-12-31T15:07:59.6566667+00:00

https://1drv.ms/u/c/9db57af3145831b5/IQChyI0p2xMeRJsev-NJCQPDASqqN2tUV6OH5yNs7HgJS4Y?e=TaqYE7

Ramesh 182.4K Volunteer Moderator

2025-12-31 14:47:09, Info                  MIG            V2VArbitrate: Source migration unit <System>\Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) is not supported on the destination machine and it will not be restored
2025-12-31 14:47:09, Error                 MIG            V2VArbitrate: Source migration unit is critical, arbitration will fail[gle=0x000000cb]
2025-12-31 14:47:09, Error                                V2V Arbitration failed. Last error: 0x00000032[gle=0x00000032]

Hmm. It's an unresolved issue.

How to fix offline portion of machine-specific and machine-independent apply operations. error: 0x8007042B when doing an in-place upgrade? - Microsoft Q&A

Have you tried upgrading the OS via Windows Update?

Astro drone 20 Reputation points

2025-12-31T15:23:15.41+00:00

trying that right now. Installing is at 73%
Ramesh 182.4K Reputation points Volunteer Moderator

2025-12-31T15:24:06.06+00:00

Someone posted the following in another forum:

Finally found the origin of my problem, I tried several things but only uninstalling the preview LCU KB5070311 (26200.7296) and return to KB5068861 (26200.7171) let me jump to 28000.1 on both of my PCs (don't know exactly why but that solved everything...)

Src: https://forums.mydigitallife.net/threads/discussion-windows-11-insider-preview-build-28000-1-pc-canary-br_release.89839/page-6
Astro drone 20 Reputation points

2025-12-31T15:29:11.65+00:00

How do I do that?
Astro drone 20 Reputation points

2025-12-31T15:48:54.81+00:00

NVM Going through windows update worked!
Ramesh 182.4K Reputation points Volunteer Moderator

2025-12-31T15:49:54.58+00:00

Excellent! Glad it's sorted.

1 additional answer

Your answer

Ramesh 182.4K Reputation points Volunteer Moderator

2025-12-30T12:21:21.08+00:00

From Windows upgrade error codes - Windows Client | Microsoft Learn

0xC1900204 MOSETUP_E_COMPAT_MIGCHOICE_BLOCK The migration choice selected isn't available (ex: Enterprise to Home)

Please share a zipped copy of the following setup log file on OneDrive (or any other host) and post the link here:

C:\$WINDOWS.~BT\Sources\Panther\setupact.log

Note: C:\$WINDOWS.~BT is a hidden folder. To access it, press Win + R, type C:\$WINDOWS.~BT and click OK.
Astro drone 20 Reputation points

2025-12-30T22:39:53.9866667+00:00

https://1drv.ms/u/c/9db57af3145831b5/IQDZ8prVwWEDSIKqXpS7P2QgAfLnHo7KwHYt3munuQcsKtg?e=meHhz7 Log file link for Ramesh Srinivasan
Neil D 34,440 Reputation points Volunteer Moderator

2025-12-31T23:29:29.0266667+00:00

As a note. Any Insider preview errors may be best reporting in Windows Insider Program
Astro drone 20 Reputation points

2025-12-31T15:01:48.73+00:00

It worked!... New problem. I had to do it using the ISO Version of the build, but as it was updating, it undid changes, and when I logged back in, this came up.
Ramesh 182.4K Reputation points Volunteer Moderator

2025-12-31T15:04:34.85+00:00

Some 0x8007042B errors are challenging to resolve.

Share a zipped copy of the following setup log file on OneDrive (or any other host) and post the link here:

C:\$WINDOWS.~BT\Sources\Panther\setupact.log

Note: C:\$WINDOWS.~BT is a hidden folder. To access it, press Win + R, type C:\$WINDOWS.~BT and click OK
Astro drone 20 Reputation points

2025-12-31T15:07:59.6566667+00:00

https://1drv.ms/u/c/9db57af3145831b5/IQChyI0p2xMeRJsev-NJCQPDASqqN2tUV6OH5yNs7HgJS4Y?e=TaqYE7
Ramesh 182.4K Reputation points Volunteer Moderator

2025-12-31T15:20:03.9433333+00:00

2025-12-31 14:47:09, Info MIG V2VArbitrate: Source migration unit <System>\Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) is not supported on the destination machine and it will not be restored 2025-12-31 14:47:09, Error MIG V2VArbitrate: Source migration unit is critical, arbitration will fail[gle=0x000000cb] 2025-12-31 14:47:09, Error V2V Arbitration failed. Last error: 0x00000032[gle=0x00000032]

Hmm. It's an unresolved issue.

How to fix offline portion of machine-specific and machine-independent apply operations. error: 0x8007042B when doing an in-place upgrade? - Microsoft Q&A

Have you tried upgrading the OS via Windows Update?
Astro drone 20 Reputation points

2025-12-31T15:23:15.41+00:00

trying that right now. Installing is at 73%
Ramesh 182.4K Reputation points Volunteer Moderator

2025-12-31T15:24:06.06+00:00

Someone posted the following in another forum:

Finally found the origin of my problem, I tried several things but only uninstalling the preview LCU KB5070311 (26200.7296) and return to KB5068861 (26200.7171) let me jump to 28000.1 on both of my PCs (don't know exactly why but that solved everything...)

Src: https://forums.mydigitallife.net/threads/discussion-windows-11-insider-preview-build-28000-1-pc-canary-br_release.89839/page-6
Astro drone 20 Reputation points

2025-12-31T15:29:11.65+00:00

How do I do that?
Astro drone 20 Reputation points

2025-12-31T15:48:54.81+00:00

NVM Going through windows update worked!
Ramesh 182.4K Reputation points Volunteer Moderator

2025-12-31T15:49:54.58+00:00

Excellent! Glad it's sorted.

Answer 1

Hello @Astro drone,

Thanks for using Q and A forum.

Check with the below Solutions:

Solution 1: (most successful): Reset Windows Update completely

Open Command Prompt as Administrator, then run exactly this:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Then:

Reboot

Try Windows Update again

This alone fixes most 0xC1900204 cases.

Solution 2: Repair system image (important for Insider builds)

Still failing? Run these in order, Admin CMD:

DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow

Reboot after both complete, even if no errors are shown.

Solution 3: Re-register the Insider Program (very common fix)

This error often means your Insider enrollment metadata is broken.

Steps:

Go to Windows Insider Program

Click Stop getting preview builds

Reboot

Rejoin the Insider Program

Select the same channel again

Reboot

Try the update

This refreshes the backend registration with Microsoft.

If the Answer is helpful, please click Accept Answer and Up-Vote 👍, so that this can be beneficial to other community members. User's image

Astro drone 20 Reputation points

2025-12-30T18:31:11.24+00:00

The first one worked! TYSM! Edit; It doesn't :(