Email was removed from microsoft and email was changed and dont know it anymore

Question

Email was removed from microsoft and email was changed and dont know it anymore

Ronda Cuthbert 0

My Outlook email was removed from my microsoft account and before i could add it to another microsoft account the email was changed and i cant access it anymore is there anyway i can have support or something give me the new address

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3 answers

Answer 1

If your Outlook email was removed from your Microsoft account and you no longer have access to the new email address, you will need to contact Microsoft support for assistance. Unfortunately, there is no way for me to retrieve or provide you with the new email address directly. You can visit the Microsoft support page for help with account recovery and to get in touch with support representatives who can assist you further.

References:

Answer 2

JT Schube 0

when microsfot update my system yesterday it removed my new ******@outlook.com email address, the address shows up on my android as still active

JT Schube 0 Reputation points

2026-09-29T15:42:44.6233333+00:00

i have 2 laptops and microsoft update wiped out on each but at different occasions since I used them at different times. now lost access to my "new" email since my old msn.com account also doent work with many companies anymore
Hornblower409 16,075 Reputation points

2026-09-30T15:14:58.7066667+00:00

@JT Schube said

when microsfot update my system yesterday it removed my new outlook.com email address

I understand that you have the same or similar issue to the one discussed in this thread. But you will not get any help by adding to an old post. You need to start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem.

Answer 3

Hi,

If your email address was removed from your account and changed without your permission, it is possible that your account was hacked.

I really wanted to bring you good news, but honestly, if the hacker changes your email address and other information, recovering your account can be challenging, and it may be permanently lost. I understand that this is a difficult situation. You can check the Microsoft article below to see if it can help.

https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Also, please fill out the account recovery form. For the link and instructions, refer to step 3 in the link below.

Help with the Microsoft account recovery form:

https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42