When I close my laptop lid, Windows shuts down even with settings correct

Bruno Tecton 5 Reputation points
2025-11-21T19:19:57.0033333+00:00

It's what the title describes. I got a new highend laptop recently and everytime I close my lid it shuts down. I lost part of my work three times already until I noticed the issue. I already put my settings to sleep both on battery and when plugged in to sleep when the lid is closed. Yet it still shuts down.

I know windows has some issues with this, specially with windows update, but this is ridiculous. I can't move my pc from place to place without shutting it down completely.

Windows for home | Windows 11 | Sleep and Power on, off
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  1. AI answer

    2025-11-21T20:27:46.0366667+00:00

    It sounds like you're experiencing an issue where your laptop is shutting down instead of entering sleep mode when you close the lid, despite having the settings configured correctly. Here are a few things you can check:

    1. Power Settings: Make sure that the power settings for both "On battery" and "Plugged in" are set to "Sleep" when the lid is closed. You can find these settings in the Control Panel under Power Options.
    2. Group Policy Settings: If you are using a version of Windows that supports Group Policy, check if there are any policies that might be overriding your settings. This can be done by running gpedit.msc and navigating to Computer Configuration > Administrative Templates > System > Power Management > Button Settings.
    3. Fast Startup: Sometimes, the Fast Startup feature can interfere with the shutdown and sleep processes. You can try disabling Fast Startup to see if that resolves the issue. This can be done in the Control Panel under Power Options > Choose what the power buttons do.
    4. Driver Issues: Ensure that all your device drivers, especially for the chipset and power management, are up to date. Sometimes outdated drivers can cause unexpected behavior.
    5. Event Viewer: Check the Event Viewer for any error messages that occur around the time you close the lid. This might give you more insight into what is happening.

    If the issue persists after checking these settings, it may be worth looking into potential bugs related to Windows updates or seeking further assistance from Microsoft support.

    References:

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  2. John Oliver 11,710 Reputation points Independent Advisor
    2025-11-21T19:52:44.5533333+00:00

    Hello Bruno Tecton, thanks for posting this in our community.

    This issue usually happens when the lid close action settings are overridden by other factors like Fast Startup or Hybrid Sleep.

    First, verify your lid close settings. Open Control Panel, go to Power Options, and choose what closing the lid does. Make sure both “On battery” and “Plugged in” are set to Sleep, then save the changes.

    Next, check the advanced power settings. In Power Options, select Change plan settings and then Change advanced power settings. Expand Power buttons and lid, and confirm that the lid close action is set to Sleep for both battery and plugged in.

    You should also disable Fast Startup, as it can cause shutdown-like behavior. Go to Control Panel, open Power Options, and choose what the power buttons do. Click Change settings that are currently unavailable, then uncheck Turn on fast startup (recommended). Save the changes and reboot your system.

    Kind regards,

    John Oli

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