Azure Trusted Signing status stuck "In progress" after 7 days

Mike Clonts 45 Reputation points
2025-11-20T19:35:53.55+00:00
  • @Sridevi Machavarapu I have applied over 7 days again for ID validation and supplied all the documents requested but still the status says "In Progress". See id's:
  • PII removed

Thx,

Mike

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Answer accepted by question author
Adam Zachary 2,265 Reputation points
2025-11-20T19:40:19.93+00:00

I’ve run into this before, and sometimes the validation process just takes longer than the usual 1–7 business days, especially if the team needs to manually review the documents.

If you’ve already uploaded everything and there’s been no update after a week, the best next step is to open a support ticket with Microsoft. They can look at your request internally and confirm whether it’s still being processed or if it got stuck somewhere. Adding the request IDs in the ticket usually speeds things up.

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Answer accepted by question author
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
2025-11-23T14:15:48.4933333+00:00

Hello Mike Clonts,

Our validation team has been able to verify your request after receiving the details. I’m glad to know it’s now Verified.

If you have any other questions or are still running into more issues, please let me know.

Thank you again for your time and patience throughout this issue.

If the resolution was helpful, kindly take a moment to accept the answer and upvote it 👍 it as a token of appreciation.

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