DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

There was no clear way to remove -dx12 or -d3d12. You need to know that.

Thank you,

David O. Dixon

Hello,

That message means the game is being forced to use DirectX 12. Fix it by removing the DX12 launch flag so the game runs with DX11.

• If you use Steam, open Library, right click the game, go to Properties > General. In Launch Options remove -dx12 and -d3d12. Close the window and start the game.
• If you use Epic Games Launcher. Open Library, click the three dots next to the game and click Manage. Turn off Additional command line arguments or delete -dx12 and -d3d12. Launch the game again.
• If you start the game from a desktop shortcut. Right click the shortcut and go to Properties > Shortcut tab. In Target remove -dx12 or -d3d12 from the end. Select Apply > OK. Start the game.

Tell me which launcher you use if you do not see these menus and I will tailor the exact clicks.

aiuto ............