Identity validation has been in progress for months now

Derek Konigsberg 20 Reputation points
2025-11-10T03:02:22.5966667+00:00

I've been trying to get Azure Trusted Signing setup, but am a bit stuck.

I created an Identity Validation request, answered all the initial questions, and that request has now been marked as "In progress" for months now.

I'd contact support, but support won't even let me talk to them unless I also sign up for a support plan. I really shouldn't need that just for this.

How do I get my identity validation request unjammed so I can finally try to use the service?

(I'll gladly share the relevant IDs via PM.)

Thanks.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

Answer accepted by question author
Raja Pothuraju 47,840 Reputation points Microsoft Employee Moderator
2025-11-10T19:23:46.9033333+00:00

@Derek Konigsberg, After troubleshooting why the request got stuck, it looks like you should be all set soon.

Was this answer helpful?

0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.