A Microsoft file hosting and synchronization service.
Hi @shelly frank,
Thank you for your response.
I'd love to give you some clarification for this issue:
- Personal Vault is a protected area in OneDrive with extra security (identity verification, encryption). It’s designed for sensitive files, not general storage.
- Personal Files folder is just a regular folder. It doesn’t have the additional security features of Personal Vault.
- Deleting the local Documents folder on your PC only affects local storage. Your OneDrive sync settings may still recreate it or expect it for certain apps.
- You can store everything in Personal Files, but you won’t remove the Personal Vault feature, it will remain in your OneDrive account since you no longer have an option to disable it.
Here’s what you can do right now to keep things simple:
- Keep Personal Vault locked and ignore it if you don’t want to use it.
- Move all files to your preferred folder (like Personal Files) and manage them normally.
- If you want to avoid confusion, you can hide the Personal Vault shortcut in File Explorer, but the vault itself cannot be removed.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.
I'm looking forward to your reply.
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